Overall, I’m satisfied with this purchase. I purchased the Queen and the FedEx driver put it on driveway instead of front door. I can understand why he did that as I nearly pulled a groin trying to get it into the garage by myself. Eventually, two middle aged females were able to bring it in the house but it was awkward/heavy and might’ve involved some bad words. Might help to open it up before moving to remove legs and battery box. Assembly was easy (just screw in legs and connect a wire) but it took some time as the bedroom lacked necessary space to flip that monster of a bed frame into an existing sleigh bed. Once flipped onto its legs, it slides easily. Has the basic up/down positions for top and bottom as well as zero g. For some reason the zero g position adds pressure to my back but adjusting it and creating a favorite preset has remedied that. Some nights I only use the head tilt. That’s a nifty feature that I didn’t know that I’d need. I’d suggest using the remote app as it has an alarm clock that you can set—and the bed will move in an upright position. Cracks me up. The app is flawed though as the alarm sound rarely goes off. The movement usually wakes me up though. Good value for price—especially if purchased during a sale period. Recommend only if you have a helper to help you get it in the house and to flip over post leg assembly.

Bought two Twin XLs and although there were a few hiccups on delivery (FedEx changed the delivery date 3 times; messed up our timing in removing the old King mattress and box springs). Also, one of the two boxes was damaged enough to make a slit of 3-4" long on the fabric that wraps around the frame/structure of the base. Also, the motor for the back (not the pillow tilt) got affected as it works slow and makes a noise when operated. But that was due to damage during shipping as the other base is fantastic! - it works very smoothly at below average noise, the massage is absolutely wonderful, the response is outstanding (with the 1/8 min ON/OFF ratio, or 12.5% efficiency; ...most bases have a lower % which limits operating the motors in a more continuous fashion). The base seems very well built, and looking underneath you can see well designed parts and positioned perfectly. Is there any room for improvement? Of course, always, no matter what product it is, there are things that one can better. For example, 1) The leg rise range is quite small - they could have allowed a higher rise without, btw, adversely affecting anything 2) The pillow tilt too should be given a wider range (again, no additional cost or adversity by doing so) 3) Bottom, foot-side of mattress, when raised at max foot lift, creates a large gap (between the top surface of base structure and the bottom side of the mattress) - that creates a palpitating effect or springiness which is also exacerbated for short people (less weight is applied at the end of the mattress since feet do not reach all the way down to the bottom of the mattress). Perhaps a couple of straps can hold the bottom of the mattress tied to the base structure to avoid the vertical bouncing (something like SleepOne has in place on their bases) 4) The individual leg sections(of equal length) that make up the full leg could be made with different lengths and been provided with few extra sections of varying length so that the actual height of the base from the floor can be adjusted in smaller increments (instead of the current 3" length for each section) There are some other minute improvement details although not worth mentioning. But all in all, this base is well made, seems to use good parts (great 10-yr warranty), and is above average in design and performance. And if you factor in Sam's price? It is a steal !!!!!!

Motor broke within 3 months. Within 3 months of purchase, the cable that connects to one of the motors had come unsoldered and is unable to be fixed. It was a lot of grief and moving the heavy frame around to try to troubleshoot. Sam's Club will take the frame back for return or replacement, but then I have to pay people (again) to move the heavy frame up stairs. I still have the broken frame because I can't decide whether to exchange it, wondering if I'll get another defective one.

I bought 2 twin XL adjustable frames for our king platform bed that has built-in drawers because I wanted to keep our bedroom furniture and so far it's working great. You just don't use the legs that come with it for that kind of setup. Setup was pretty easy, just very heavy.

Delivered quickly ahead of time, works perfectly

Super easy to set up and love the functionality. A great improvement over my old base!

Easy to set up and works great

Very solid, easy to install, very heavy, works great!!

This is our second adjustable base we have purchased we love them! Now we have one for our guests!

Good quality and easy to install. It fit easily into my existing bed frame. I would buy again.