Today I received the frame and was excited for my mother. When I saw the box at my entry way, I was like ok, I have seen worse boxes delivered. When I pulled the box away from the wall, my heart skipped a few beats. Sam's Club it looks like the company you use to ship this frame, doesn't like you or this product, because numerous reviews show messed up boxes. When I finally got around to getting the bed put together, I noticed that the bed only had 3 vibrating motors (2 at the head and only 1 at the foot) and the description photos show 4 and even some the review photos show 4 motors. Was I one of the unlucky ones that got a bed frame that was not Quality Checked...After I call them and find out if there should be 3 or 4,,, I may or may not change my rating. The bed did go together rather easy and with the variable height legs, I was able to keep it low so my aging mother could get in and out very easily. I like that the USB ports are on both side, but they should be moved so you can easily see them from the side of the bed.

I plan on updating this review one day when this problem is fixed to keep it as it's high reputation it should deserve as it has great features for it's price; but only when the QA threading leg issue is fixed. Reason for 1 star is NOT because I got a defect, it happens, it's due to the fact I have read multiple reviews from months and months ago with the same issue. The manufactured date on my frame is just a few months back so it still isn't resolved or checked before packaging. You get 6 legs and 6 holes to put them in. 2 of the holes take any of the 6 legs with no issues, 4 of the holes are not drilled out right or have a wrong sized or coarse threaded nut in them. You can either force them thru, retap them or exchange, I sadly only got 3 forced thru and the 4th one is just pure stripped. If this were a TV stand or something that didn't move I'd keep it, but since this is a bed to be slept on for ~10 years, a moving bed at that; I do not feel safe with the one main middle leg wobbly. I do feel bad for Sams club having to ship out a new one and paying to take back the old as this is clearly a manufactures defect. I contacted the manufacture SouthBay International, who imports it, directly thru email 4 days ago and have yet to get a reply, I guess they just take it as acceptable losses, despite it being such an easy fix/check. I think it has not been fixed yet as quite a few people with this issue retap their holes instead of exchanging it as defective so it's not as well reported; being that hundreds of pounds are on it and it moves, I don't want to take that risk. I would recommend buying it, knowing this risk, as it's price point is unbeatable. Knowing you can exchange without issue (it will take a few weeks to arrive). My 1 star is to hopefully get attention so the defect is fixed and Sams doesn't have to keep paying for the wasted shipping of defects.

After reading many reviews I was convinced the only way this could be a bad purchase is if it was damaged prior to receiving it. I finally to the plunge. It is heavy duty. Two people to set up. However, once it set up and in place it worked like it the one's going for thousands of dollars. Quiet motors. Remote easy to use. App online works great once it is connected to the internet. Only issue was I had to take a guess at the name which was Base I5. One connected my Android works the same as the remote. Theoretically can set the bed in a position before I arrived home. Happy with this purchase. Sam's Club did it right this time.

I’ve only had my adjustable base for about 3 weeks now but I must say so far so good it was a great decision to buy. I love the fact that I can literally push a button and just lay here while my bed does the rest. I certainly would recommend this product to everyone.

I have the queen premiere and on top the 12” molecule mattress and 1 year and some months later I’m still impressed at the features this adjustable frame has. I have NEVER slept better in my whole entire life like I have since having this pair. My back is better and when I’ve overworked my body I can’t wait to get home to my bed to “heal”. The pros are endless, there are no cons imo it’s everything I hoped for when I searched for this frame. No issues. I haven’t had to even changes the batteries yet!! If you’ve been searching or wondering about an adjustable bed and looking at my review stop looking for another, don’t worry about buying an adjustable bed, this one my be cheaper than others but let me tell you, it has all the bells and whistles and does the same as the more expensive ones. I’m lying here making second review because I think it’s fair to do follow ups especially a year later. Buy this one you won’t be disappointed.

I purchased the Member's Mark Premier adjustable bed base in July of 2020. I have looked at lots and lots of mattresses and adjustable bases and this one is head-and-shoulders above those that are priced at furniture stores three times above the cost of this one and did not have half of it's features. This even will blue tooth to your phone and there is an app. You can still use your bed even if you cannot find your remote. It's is a heavy duty frame, very well made. There are 6 total legs which screw into the underside of the metal frame. Each leg is 12 inches long and comes apart in 3 inch increments for ease of height adjustment. It holds a total combined weight of 750 lbs. There is even a pillow flip at the top to help for watching TV. So smooth and quiet you cannot hear it move. I haven't seen anything anywhere else that came even close to the quality and price as Sam's Club Member's Mark.

I’ve never owned an adjustable base. We just purchased a new Tempurpedic mattress (at Sam’s!) so we decided to get this base. We love it! The Zero Gravity setting is perfect for when I first hop into bed at night and relax. Great price and I trust Members Mark.

Massage motor is loud

I bought a split king . This frame fit right into my exting bed replacing the box springs and it had connection parts that allowed the split frame to work as one unit so I got to use my existing soild king size foam matress. The best mind blowing thing is how sleeping in the zero gravity setting was total game changer for my lower back and hip issues best painless sleep Iv had in year. The only bad thing I can say is I wish I would have bought it sooner.

This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.