Arrived in good shape. It is heavy and takes two people to get it setup. Functions well but our new mattress has not arrived yet so we haven't used the functions on it yet. Old mattress actually sleeps more comfortable than with the old box. Can't wait to see how it will work with our new Beautyrest hybrid.

I have been shopping for this bed for over a long time. Never thought about Sam’s, what a mistake. It’s been a few days now. This is the best sleep. All parts were included, no tools needed. The box arrived in good condition. Excepting value. Wise purchase. So far So goood. I hope it holds up to the 10 year warranty.

It was delivered by FedEx, the box was damage in some places upon delivery. The damages to the cardboard cause two ripped spots on the fabric and I received one damage leg. The manufacturer tape the box well, which is noticeable but FedEx handles the box with the platform bed inside rough. I call the manufacturer and Sam's. They were very helpful. They send another leg and offer to exchange the platform's base but I refuse. Customer service is great I made one phone call and my problem was resolve. My warranty will remain in place which is included in the price of the bed.The platform base has a built in massage for your head and feet, two USB ports on each side of the bed, wireless remote control. I love this bed. I wish I had it long time ago. I gave it a 5 star for the customer service after purchased and how great this bed is. I will never go back to the traditional bed. Thank you Sam's club.

This is 10 times better then I could have hoped for!

After several weeks everything is still working great. Very relaxing on a hard day

Easy to set up. Works well.

Awesome to lift my head and or feet without a million pillows.

I love this adjustable base. Back pains are gone.

I have been satisfied with this purchase, easy to put together and easy to use.

Massager is Very Loud and one of the legs had a broken piece