Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage forVerified Purchase
Great price
Besides it taking almost a month to arrive, this adjustable bed is well worth the money. I couldn't be happier with my purchase. My parents want to purchase one as well.
Verified Purchase
Like a brand-name model, less than half the price
Excellent value. Basically identical to brand-name models that cost more than twice as much. Built by South Bay International. It appears to be their SBKDT model, with one difference: The Member's Mark model doesn't have underbed lighting.
Verified Purchase
Great product reasonable price
It is AMAZING! The motor that adjusts the positions of the mattress is very smooth and quiet. The massage is a little noisy but it feels wonderful. I have severe back pain and the massage seems to help. No problem putting it together, although it is very heavy. I would recommend 2 people to move it.
Review and Zero Clearance Install Notes (no legs)
Members Mark Premier Split King Adjustable Base. Zero clearance installation. I have a have a King storage bed with a base that is partly wood slats and part finished wood. I need a Split King adjustable base that was zero clearance, or could be used with no legs. The Samsclub.com online description of the Members Mark Premier Split King Adjustable is out of date. It indicates it is not compatible with zero clearance, but the manufacturer has upgraded the design and verified for me that they are shipping a zero clearance model. In the attached photo you can see that the bed fits and works on a storage bed or a sleigh bed design. The split king is shipped as 2 twin XL units. Each with its own remote. My twin XL mattresses were not due to arrive for several days, so I used the included synch cable so either remote adjusts both sides in unison. When the split mattresses are installed, I will remove the synch cable between the frames and the beds will operate independently with their own remote. The shipment was in two boxes. Heavy at around 100lbs each, I was able to get them in the house and up the stairs myself by putting the box on edge and rolling them end over end. When I got the the hardwood floor, placing the box on a blanket and dragging the blanket worked great. Up a flight of stairs by placing the top edge of the box on a stair and using the steps as a lever to rotate the box up (I looked like the flag raising at Iwo Jima lol). The legs and remotes are in bags wire tied to the inside of the frame. Be careful not to cut any wires when cutting the wire ties! Be aware before you position the unit on the bed frame that there are "Left" and "Right" units. To tell them apart look for the USB ports. The USB ports are on the outside edge of the frame. I was afraid that I would need to buy plywood to prevent the rollers from getting caught in the spaces between the slats. But the design anticipated slats and it operates perfectly with no legs. There is a flexible bracket intended to connect the two bed from separating. For zero clearance applications, I would NOT recommend using them. I wasted more time trying to get them to work. They are for floor applications with legs attached. There are velcro straps to wrap around the frame and the slats to secure them. Also included are wood screws of the perfect length to secure the two frames to the wood slats. Position the beds where you want them. Make sure to incline the feet before screwing the fame to the slats. If you have the foot of the unit too close the the bed's foot board it can block the free operation of the adjustable foot of the unit. Once securely screwed in I put the old king mattress on then attached the wire brackets that secure the mattress on the bottom of the unit. Doing this last allowed me to slide the (heavy) king mattress on from the bottom by myself without having to lift over the brackets. Love the bed, even before the split mattresses arrive! The head tilt is awesome. I can see the tv in the sweet spot of my variable lens glasses with dislocating my neck. The remote is simple and intuitive. I can't wait to get the individual twin xl mattresses installed so I don't have to sleep in the same configuration as my wife. (It will be a tough few nights). During several trips to the bathroom I was surprised to see there is an underbed night light. A soft blue color and not bright enough to notice from the bed. I will experiment tonight to see if it is turned on/off by a photo sensor or motion detector - or if it is on all the time. Love the USB ports. But like I mentioned, make sure you don't switch left and right units or you USB ports will wind up in the center of the bed and under the covers. Don't buy this for the vibrating massage feature. It works, but with 12" of mattress on top of the vibrating unit, it doesn't have a chance to be felt in a meaningful way. All in all I am extremely satisfied. Shipping was actually early (promised Saturday and it arrived on Wednesday (4 days early). Installation was easy once I got the boxes upstairs. I would have been done with the two units in an hour (30 minutes each) if I hadn't spent so much time trying to get the connecting brackets to work.
Verified Purchase
Works well.
Very heavy! Be sure to have 2-3 strong men to set up. Instructions were not very helpful about where to plug power cord into bed. Backup battery power is useless because instructions advise against having batteries installed unless power is out, but outlet is inaccessible once bed is set up. Bed works well and very comfortable.
Bad QA on Legs Screw Threading
I plan on updating this review one day when this problem is fixed to keep it as it's high reputation it should deserve as it has great features for it's price; but only when the QA threading leg issue is fixed. Reason for 1 star is NOT because I got a defect, it happens, it's due to the fact I have read multiple reviews from months and months ago with the same issue. The manufactured date on my frame is just a few months back so it still isn't resolved or checked before packaging. You get 6 legs and 6 holes to put them in. 2 of the holes take any of the 6 legs with no issues, 4 of the holes are not drilled out right or have a wrong sized or coarse threaded nut in them. You can either force them thru, retap them or exchange, I sadly only got 3 forced thru and the 4th one is just pure stripped. If this were a TV stand or something that didn't move I'd keep it, but since this is a bed to be slept on for ~10 years, a moving bed at that; I do not feel safe with the one main middle leg wobbly. I do feel bad for Sams club having to ship out a new one and paying to take back the old as this is clearly a manufactures defect. I contacted the manufacture SouthBay International, who imports it, directly thru email 4 days ago and have yet to get a reply, I guess they just take it as acceptable losses, despite it being such an easy fix/check. I think it has not been fixed yet as quite a few people with this issue retap their holes instead of exchanging it as defective so it's not as well reported; being that hundreds of pounds are on it and it moves, I don't want to take that risk. I would recommend buying it, knowing this risk, as it's price point is unbeatable. Knowing you can exchange without issue (it will take a few weeks to arrive). My 1 star is to hopefully get attention so the defect is fixed and Sams doesn't have to keep paying for the wasted shipping of defects.
Genius design
I just got this queen-sized adjustable frame a few days ago. Brilliant design. Whoever came up with the fold in half and 6 legs for solid support is genius. I was replacing a queen-sized Serta adjustable frame. We moved the Serta frame to my sister’s which required 3 people and had to put it on top of my van to move (other choice was to remove over 30 screws to dissemble). This Sam’s Club adjustable frame, I was able to move it around and completely install it by myself! It was easy!!! Works wonderfully. You can truly sit up in the bed, the massage is stronger, and having the USB ports to plug in the phone to charge overnight is wonderful.
Verified Purchase
LIFE CHANGING!!!
This bed base has been a life saver for me. When I was 18 I suffered a car accident which fractured my cervical spine and my right clavicle. I’m now 39 and am in constant pain. Being able to adjust my bed to a zero gravity setting is absolutely life changing for me. My lower back also has some problems and I usually wake up hurting, but not anymore because of this bed base. If you suffer from constant pain please don’t hesitate any longer and purchase this amazing bed base.
Verified Purchase
I've only had the queen size for a couple of weeks but it has greatly helped with my respiratory problems while sleeping. Very heavy in the shipping box and delivery service would not bring it indoors.....so get some help when setting it up. BTW works with a sleep number mattress.
Verified Purchase
Really nice adjustable base at great price.
Received shipment earlier than expected. There was some box damage on the corners of the box, but no identifiable damage to the actual bed base. Was quite heavy (had to move to a location in my apartment because the bed base was delivered several days before I got the gel-memory foam mattress. Setup was easy (it will take 2 people - guessing around 200 lbs). Have had several weeks now and can say it has met all my expectations. It's adjustment motors are quiet, nice backlit remote control, and the phone app worked as described. Have owned an L&P adjustable bed before that I paid north of $2200 many years ago, and can say this base surpasses that one (with the exception of the L&P "wallhugging" feature). Would have no problem recommend this base to family/friends. Time will tell if it is truly built to last.