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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
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4.6 out of 5 stars
stars
869 ratings860 reviews
  1. 5 stars75% (654)
  2. 4 stars16% (140)
  3. 3 stars3% (27)
  4. 2 stars1% (9)
  5. 1 star4% (39)

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Showing 761-770 of 860 reviews
Jul 13, 2021
Reviewer name: JP52054007
4 out of 5 stars
4 out of 5 stars review

Satisfaction Quality

[This review was collected as part of a promotion.] I am so happy with my purchase. The fridge looks amazing. The stainless steel finish is just outstanding. It has plenty spaces inside that fridge that satisfy our for storage during this pandemic.

Review from Samsung US
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Oct 2, 2023
Reviewer name: Bamboo313rd
5 out of 5 stars
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I bought this fridge a few months ago. So far everything is working great and my fruits and veggies are not getting frozen at all. Great fridge!

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Nov 11, 2021
Reviewer name: cxpnyc
5 out of 5 stars
5 out of 5 stars review

Good Quality and Value

[This review was collected as part of a promotion.] very quite, fingerprint resistant means much less cleaning, large space, good value. I hope there is a shallow drawer for cheese and ham at the middle level like the older fridges.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jun 28, 2023
Reviewer name: BargainHunter
5 out of 5 stars
5 out of 5 stars review

Great capacity, True bargain

[This review was collected as part of a promotion.] After several weeks of use, I am glad that I have this refrigerator. It is a quiet refrigerator with a large capacity.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jul 12, 2022
Reviewer name: Kash
1 out of 5 stars
1 out of 5 stars review

Not cooling good

[This review was collected as part of a promotion.] I bought the Samsung Refrigerator 2 month ago but it's not cooling good and make wired noise sometimes

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from Samsung Care

Hi Kash. Thank you for reaching out regarding your28 cu. ft. Smart Side-by-Side Refrigerator in Stainless Steel not cooling good and making a noise. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, it would be best to follow this troubleshooting guide, I will be providing. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ In case of repairs are needed, please take note of your warranty coverage for the washer and dryer, respectively. https://www.samsung.com/us/support/service/warranty/RS28A500ASR/AA One (1) year parts and labor Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years Labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144689395 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Sep 17, 2021
Reviewer name: Tryntje S
5 out of 5 stars
5 out of 5 stars review

Samsung Refrigerator

[This review was collected as part of a promotion.] It's so quiet then our other fridge. Lots of storage on both sides. So far I'm pleased with this purchuse.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Nov 29, 2022
Reviewer name: Hammer
5 out of 5 stars
5 out of 5 stars review

A great Refrigerator

[This review was collected as part of a promotion.] This is the best refrigerator we have EVER own. From the moment you open the doors you know you have something special, thanks Samsung.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jun 24, 2025
Reviewer name: Unsatisfied Customer
1 out of 5 stars
1 out of 5 stars review

BUYER BEWARE!!!

BUYER BEWARE!!! Freezer shelves do no fit they will fall and shatter from the cold. Awful design. Who ever fulfilled this inspection should be held accountable, the shelves need to be just a fraction wider. Sincerely, An Unsatisfied Customer

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from SEA Care

Hi there, We understand how you feel about the freezer shelves not meeting your expectations. We would like to have a direct conversation with you to discuss your overall experience with this unit, review available options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1149729027) to help our team locate your information when you message us. Have a great day. -John

Sep 17, 2021
Reviewer name: Docdecat1
5 out of 5 stars
5 out of 5 stars review

Sleek and Stylish

[This review was collected as part of a promotion.] I bought this refrigerator when I had a custom kitchen remodel. It is sleek and stylish and looks custom designed!

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Oct 15, 2023
Reviewer name: Booboo
5 out of 5 stars
5 out of 5 stars review

Lots of room for everything

[This review was collected as part of a promotion.] We have only had the fridge for a couple of weeks but it works great. Keeps everything nice and cold.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941