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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
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4.4 out of 5 stars
stars441 ratings432 reviews
  1. 5 stars73% (322)
  2. 4 stars15% (66)
  3. 3 stars3% (13)
  4. 2 stars1% (3)
  5. 1 star8% (37)

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Showing 61-70 of 432 reviews
Jun 4, 2026
Eanahk
5 out of 5 stars review

Great pictures with ice water crushed ice

[This review was collected as part of a promotion.] Miss refrigerator has a great space both sides of the refrigerator with ice crushed ice and water and a generous size freezer on the bottom

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 8, 2026
Raymond
5 out of 5 stars review

Great unit

[This review was collected as part of a promotion.] This unit has plenty of space as well as looks great. We did not want the ice and water in the door but this unit has the ice maker in the freezer and that's great.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Apr 4, 2026
Leti
5 out of 5 stars review

Tina if space

[This review was collected as part of a promotion.] Great product we were really looking for an icemaker that had an ice internal dispenser and this is a great selection for our family. We were also looking for something in the larger size and this has so much room!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Apr 11, 2026
KASA
1 out of 5 stars review

Rusting stainless steel refrigerator

After only 1.5 years, my Samsung refrigerator is rusting, yet they refuse warranty service by labeling this corrosion as "cosmetic damage". Other appliances in the same environment show no wear. I am seeking a solution for this, as I believe it is a manufacturing defect rather than normal wear, and I've already tried complaining to them and they are refusing the warranty - they advertise a 2 year warranty but find anything to refuse it

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung

Hi KASA, Seeing an exterior finish detail on your Bespoke AI Side‑by‑Side refrigerator is something we definitely want to take a closer look at. To make sure everything related to your product details and warranty coverage is clearly reviewed, we recommend reaching out through the official Samsung Customer Care channels below, where an agent can walk through the available options with you: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152376656 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

May 11, 2026
Ty3299
4 out of 5 stars review

Great

[This review was collected as part of a promotion.] It works it's a cold running fridge. Is your fridge running? Bc there mine goes!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Apr 21, 2026
Licikia
5 out of 5 stars review

Really good fridge

[This review was collected as part of a promotion.] I loved my fridge, it was super spacious and had cool features. Only thing I didn't like was the ice took forever to come out. Otherwise it was a top quality product

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 6, 2026
Jiraiya2050
1 out of 5 stars review

Ice Maker Never Works

[This review was collected as part of a promotion.] Ice machine is completely useless. Will constantly overdressed and stop working. Need to take a hair dryer and melt all the ice inside of the fridge.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung

Hi Jiraiya2050, It looks like your ice maker may need a few adjustments to keep things running smoothly and maintain consistent performance. A few simple factors can help keep your ice maker running smoothly. Maintaining steady water pressure and using a clean, properly installed filter can support better ice production and clarity. Regular filter changes and occasional checks for mineral buildup can also help ensure consistent performance. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152490055) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Apr 18, 2026
Nadi
5 out of 5 stars review

A plus

[This review was collected as part of a promotion.] This refrigerator's capacity is larger enough for my household. It's efficient and I love the sleek finish.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 6, 2026
Thom
4 out of 5 stars review

Good fridge

[This review was collected as part of a promotion.] Good fridge, good price. Stainless limits fingerprints and smudges. Cleanup is easy as a slightly damp towel. 23 cu ft likely too small for a large family.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Apr 23, 2026
Platinum Rose
5 out of 5 stars review

Love Fridge

[This review was collected as part of a promotion.] Love the reminder for door being open. Also the clear shelves help open it up i believe. Recommend it 100% Ice maker is nice too

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941