Hi Yaya, It’s great that the size has worked well for your space, and we understand how important consistent cooling performance is for everyday use. You can often keep your refrigerator performing consistently with a few simple adjustments. Checking temperature settings, allowing space for airflow, keeping door seals clean, and occasionally resetting the unit can help maintain optimal cooling across all compartments. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152490383) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Hello Unhappy customer, Refrigerators are designed to support consistent operation well beyond the early years of ownership, so feedback like this highlights how critical reliability is in everyday routines. Our Samsung Care team is ready to take a closer look at the product details, review coverage, and help determine the best next steps so you’re not left wondering what comes next. Please keep this reference number for your records: 1152368885. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Pope Samsung Care