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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
869 ratings860 reviews
  1. 5 stars75% (654)
  2. 4 stars16% (140)
  3. 3 stars3% (27)
  4. 2 stars1% (9)
  5. 1 star4% (39)

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Showing 591-600 of 860 reviews
May 17, 2026
Reviewer name: AAAAZ
4 out of 5 stars
4 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] Good fridge with great features. Looks good too. The cold water jug feature is good.

Review from Samsung US
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May 15, 2026
Reviewer name: BrianBart
5 out of 5 stars
5 out of 5 stars review

Good fridge

[This review was collected as part of a promotion.] The fridge is very nice and I would recommend this to anyone looking to buy a fridge.

Review from Samsung US
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May 23, 2026
Reviewer name: LDshop
5 out of 5 stars
5 out of 5 stars review

Big space

[This review was collected as part of a promotion.] The fridge has a lot of space to organize the food.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jul 16, 2021
Reviewer name: Tanya
4 out of 5 stars
4 out of 5 stars review

Minimalism style works for me.

[This review was collected as part of a promotion.] Minimalism style works for me even in refrigirator. It is spacious inside and no details outside for easy cleaning.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jul 7, 2025
Reviewer name: Tracy
1 out of 5 stars
1 out of 5 stars review

Horrible Product

Horrible product. I have had mine for 6 months and the mother board as well as the compressor is bad. Customer service sucks. Repair man said never to buy a Samsung. One of the worst appliance companies out there.

Helpful?40BRFUQPFBVO13612920941
reply from Samsung

Tracy, our goal is to assist you anytime. We would like to have a direct conversation with you to hear about your overall impressions of this transaction, discuss your options, and address any other issues you may have. <br /><br />Please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br /><br />Please provide us with this reference number, 1150383858, to help our team pull up your information when you message us.<br /><br />Have a great day.<br /><br />-John

Mar 15, 2022
Reviewer name: Mira
5 out of 5 stars
5 out of 5 stars review

Great refrigerator!

Just bought this refrigerator for our garage... A great refrigerator with lots of space... the drawers are spacious and let you organize the food pretty well... the delivery and customer service were just great!

Helpful?40BRFUQPFBVO13612920941
Sep 3, 2021
Reviewer name: LauraCRR
5 out of 5 stars
5 out of 5 stars review

Awesome refrigerator

[This review was collected as part of a promotion.] I had never used this brand in appliances and in refrigerators less. But the truth is that it surprised me in every way, it is a very spacious very spacious refrigerator. It is very easy to handle and more with the application, it is too easy to understand. The size of the freezer is incredible, it has many compartments and it is very easy to organize all my frozen foods and meats, and the ice dispenser is of a very good size, it makes them very fast and of a standard size. The drawers in the refrigerator area despite being only 2 are spacious. It is very easy to clean from the outside, very little marks are marked but when cleaning them with a simple cloth it is impeccable. The size of the refrigerator in general is high but not very wide that is good in my case since my kitchen is not very big and the less width my kitchen looks more spacious and with more space that I like a lot because the previous refrigerator I had it was very wide. Anyway, what I can simply say is that I really liked my new refrigerator and it arrived at the best time since the previous one I had was already in bad condition. The people who brought it in installed it very quickly and made it ready to use. The LED light is very clear and bright that's great so I can see everything with excellent visibility. The alarm is good to be aware of children who last a long time seeing that they are going to take out and eat. The app is very useful since with it I was able to regulate the temperature and turn off the part of the ice as it was full.

Review from The Insiders
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Mar 9, 2026
Reviewer name: Tina
1 out of 5 stars
1 out of 5 stars review

Bad refrigerator

The refrigerator ruined at 2 years. Do not recommend.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from Samsung

Hi Tina, We understand your feedback about your Bespoke AI Side-by-Side Refrigerator. We would like to connect with you directly to gather more details and review the available options for your refrigerator. Please feel free to reach out to us through any of the channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. X: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When contacting us, please have this reference number (1152218730) available so our team can assist you promptly. Samsung really appreciates your business, and we thank you for taking the time to reach out to us. Jeffrey Samsung Care

Aug 28, 2025
Reviewer name: Suzanne
1 out of 5 stars
1 out of 5 stars review

Don't buy

My refrigerator is only 3 years old and I can't get a new sensor. It's useless

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from Samsung Care

Hi Suzanne, We understand how frustrating it feels when a key part isn’t readily available—especially for an appliance you've only had for a few years. Let us help you. I have shared the website of our authorized distributor for parts and accessories below. Please visit the website to check on compatible and available sensors for your refrigerator. Samsung Parts: https://samsungparts.com/pages/supports Leo

Oct 19, 2025
Reviewer name: Tim F
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] Very large refrigerator, you’re able to easily store all grocery items and still have room left.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941