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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
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4.5 out of 5 stars
stars
617 ratings608 reviews
  1. 5 stars73% (451)
  2. 4 stars16% (101)
  3. 3 stars4% (22)
  4. 2 stars1% (5)
  5. 1 star6% (38)

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Showing 511-520 of 608 reviews
Jun 27, 2022
mrsyoon
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] We bought this to replace a 20 yr old refrigerator and I LOVE it! Lots of space for storage and no irritating freezer drawer. I think it was the perfect choice.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Nov 1, 2021
JoChu
1 out of 5 stars review

Avoid at all costs

[This review was collected as part of a promotion.] This fridge has died 3 times in the few months we've owned it. They chalked it up to a compressor issue. We did get a full refund but it's apparent Samsung makes crappy products.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from samsungcare

I'm terribly sorry for the inconvenience this has caused you, JoChu. We shoot for 100% customer satisfaction , but we did not do that this time. I am happy we were able to help resolve this concern for you. ^Pat

Dec 11, 2021
Rob1
3 out of 5 stars review

Great fridge ....one problem

i'm very happy with the fridge except for one thing. i found it impossible to completely remove the plastic door protection film. each side begins and ends under the door gasket and is stuck there. it does not look good.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from samsungcare

I'm sorry you are experiencing this concern with the refrigerator. If you need assistance in any way. Please feel free to contact us by suing the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143978649

Oct 4, 2023
Luvvvs2shop
5 out of 5 stars review

Organization

[This review was collected as part of a promotion.] This fridge is excellent it beeps whenever the door is open for too long and tells me when I need to replace the filter. Keeps my food cool and very spacious.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Oct 2, 2023
Bamboo313rd
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I bought this fridge a few months ago. So far everything is working great and my fruits and veggies are not getting frozen at all. Great fridge!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Nov 4, 2021
Wbklyn24
5 out of 5 stars review

Nice looking fridge

[This review was collected as part of a promotion.] Ordered the fridge in May and was delivered on June 1. Needed a counter depth fridge due to the restricted space in the kitchen. Definitely a good product.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsungcare

This review is fantastic! Thank you for sharing your opinion with us. ^Pat

Jan 3, 2022
Xgomez
5 out of 5 stars review

Elegant refrigerator

[This review was collected as part of a promotion.] Bought this 4 months ago and my wife is so happy it looks clean and elegant in our modern kitchen

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Feb 8, 2025
Mantrunks
5 out of 5 stars review

Best bang for buck

[This review was collected as part of a promotion.] I bought this a few weeks ago and it is quiet, efficient, and effective for its price. I wish I knew about this fridge earlier.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jul 12, 2022
Kash
1 out of 5 stars review

Not cooling good

[This review was collected as part of a promotion.] I bought the Samsung Refrigerator 2 month ago but it's not cooling good and make wired noise sometimes

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung Care

Hi Kash. Thank you for reaching out regarding your28 cu. ft. Smart Side-by-Side Refrigerator in Stainless Steel not cooling good and making a noise. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, it would be best to follow this troubleshooting guide, I will be providing. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ In case of repairs are needed, please take note of your warranty coverage for the washer and dryer, respectively. https://www.samsung.com/us/support/service/warranty/RS28A500ASR/AA One (1) year parts and labor Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years Labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144689395 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Jul 31, 2023
Hatter
5 out of 5 stars review

Incredible Refrigerator

[This review was collected as part of a promotion.] This refrigerator has tons of space, looks eligant, and was priced at the lower end of all the other makes and models.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941