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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
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4.5 out of 5 stars
stars
617 ratings608 reviews
  1. 5 stars73% (451)
  2. 4 stars16% (101)
  3. 3 stars4% (22)
  4. 2 stars1% (5)
  5. 1 star6% (38)

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Showing 491-500 of 608 reviews
Jun 24, 2025
Unsatisfied Customer
1 out of 5 stars review

BUYER BEWARE!!!

BUYER BEWARE!!! Freezer shelves do no fit they will fall and shatter from the cold. Awful design. Who ever fulfilled this inspection should be held accountable, the shelves need to be just a fraction wider. Sincerely, An Unsatisfied Customer

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from SEA Care

Hi there, We understand how you feel about the freezer shelves not meeting your expectations. We would like to have a direct conversation with you to discuss your overall experience with this unit, review available options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1149729027) to help our team locate your information when you message us. Have a great day. -John

Jan 3, 2022
2fast4u
5 out of 5 stars review

Cools and freezes great!

[This review was collected as part of a promotion.] It works good and has great features of wifi and power cooling and also a door alarm amazing lighting.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 27, 2022
mrsyoon
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] We bought this to replace a 20 yr old refrigerator and I LOVE it! Lots of space for storage and no irritating freezer drawer. I think it was the perfect choice.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Nov 1, 2021
JoChu
1 out of 5 stars review

Avoid at all costs

[This review was collected as part of a promotion.] This fridge has died 3 times in the few months we've owned it. They chalked it up to a compressor issue. We did get a full refund but it's apparent Samsung makes crappy products.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from samsungcare

I'm terribly sorry for the inconvenience this has caused you, JoChu. We shoot for 100% customer satisfaction , but we did not do that this time. I am happy we were able to help resolve this concern for you. ^Pat

Dec 11, 2021
Rob1
3 out of 5 stars review

Great fridge ....one problem

i'm very happy with the fridge except for one thing. i found it impossible to completely remove the plastic door protection film. each side begins and ends under the door gasket and is stuck there. it does not look good.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from samsungcare

I'm sorry you are experiencing this concern with the refrigerator. If you need assistance in any way. Please feel free to contact us by suing the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143978649

Nov 3, 2022
Disappointed
1 out of 5 stars review

Disappointed

Bought refrigerator 13 months ago and control panel stopped working reported but no repairman in my area and over 1 yr warranty. Would gladly buy the part and have it installed myself but part isn’t available anywhere even dealer.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from SEA Care

Greetings, We like to take the opportunity to help you on finding a Samsung part. I highly suggest checking the Samsung part website on this link: https://www.samsungparts.com/Default.aspx If you can't find desired parts or accessories, please try again with exact model number or model name from your product label or call us at 1-800-627-4368. If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, please provide this reference number 1145110593. ^Rainly

Nov 18, 2021
Happy Customer So far
5 out of 5 stars review

Yeah for NO fingerprints!

[This review was collected as part of a promotion.] I love my new refrigerator! The sleek design fits perfectly in my remodeled kitchen. I have not had any issues with it, so far.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jan 18, 2025
Kimmyc
4 out of 5 stars review

Dents

Love the look , however I’ve only had the refrigerator for 9 months and theirs random dents on the door. Other than that issue ,I have throughly enjoyed my fridge. Just would like an answer why this is happening?

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jan 4, 2022
Jimmie
5 out of 5 stars review

Digital display

[This review was collected as part of a promotion.] I purchased this product shortly before Thanksgiving. I had to wait two weeks to take delivery. It was worth the wait.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jan 29, 2024
Dave
5 out of 5 stars review

Great so far.

[This review was collected as part of a promotion.] We have had this for six months now and love it. It's a simple unit with not much tech, but that is what we wanted (to maximize reliability). It does a great job of maintaining temperature.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941