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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.5 out of 5 stars
stars
632 ratings623 reviews
  1. 5 stars73% (461)
  2. 4 stars17% (107)
  3. 3 stars3% (21)
  4. 2 stars1% (5)
  5. 1 star6% (38)

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Showing 101-110 of 623 reviews
Apr 16, 2026
Shawn
5 out of 5 stars review

Excellent performance and thoughtful design

[This review was collected as part of a promotion.] I’ve been really impressed with this product overall. The capacity is more than sufficient for everyday use, making it easy to handle larger loads without feeling limited. It’s designed in a way that maximizes space without being bulky. In terms of efficiency, it performs consistently well and gets the job done quickly without wasting time or resources. You can tell it’s built with performance in mind. The ergonomics are a standout—everything feels intuitive and comfortable to use. Controls and handling are straightforward, which makes a noticeable difference in day-to-day use. The finish looks premium and well-crafted. It feels durable and blends in nicely with the rest of my setup, without looking cheap or out of place. As for preservation, it does a great job maintaining quality over time. Whether it’s keeping things fresh or functioning reliably, it delivers exactly what you’d expect from a high-end product. Overall, I’d definitely recommend it—solid build, great performance, and very user-friendly.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 16, 2026
Fleur deLirious
5 out of 5 stars review

Samsung for the win!

[This review was collected as part of a promotion.] I am so happy with this side-by-side! It is replacing a bottom-freezer Samsung, which is still working but being moved to the garage/rec room area. I really don't like drawer freezers, because I could never find anything! The new side-by-side is roomy and absolutely beautiful. Ice maker is perfect. Sleek design with recessed handles, and front is magnetic stainless finish. Simple controls.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 24, 2026
Trey
5 out of 5 stars review

Top Notch Refrigerator

[This review was collected as part of a promotion.] Best refrigerator I've ever owned. You can see that a lot of thought was put into the layout of this refrigerator. It fits our family of four perfectly. The ice from the icemaker is the "best ever" according to my 9 year old daughter. I would agree its an excellent icemaker. The sleek design makes keeping it clean very easy.It also has excellent insulation and keeps everything exactly as our family likes. It's extremely efficient and i highly recommend if your looking for a great new refrigerator.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
May 18, 2026
Luv2Shopxo
4 out of 5 stars review

Almost Perfect Refrigerator

[This review was collected as part of a promotion.] I really love this Samsung fridge overall. It looks beautiful, keeps everything cold, and has great features and space. The design is modern and it runs quietly, which I appreciate. The only reason I’m giving 4 stars instead of 5 is because the shelves on the door are a little small. Taller drinks and bottles don’t fit upright very well, so I usually have to lay them down. Other than that, I’m very happy with this refrigerator and would still recommend it.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Apr 11, 2026
KASA
1 out of 5 stars review

Rusting stainless steel refrigerator

After only 1.5 years, my Samsung refrigerator is rusting, yet they refuse warranty service by labeling this corrosion as "cosmetic damage". Other appliances in the same environment show no wear. I am seeking a solution for this, as I believe it is a manufacturing defect rather than normal wear, and I've already tried complaining to them and they are refusing the warranty - they advertise a 2 year warranty but find anything to refuse it

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung

Hi KASA, Seeing an exterior finish detail on your Bespoke AI Side‑by‑Side refrigerator is something we definitely want to take a closer look at. To make sure everything related to your product details and warranty coverage is clearly reviewed, we recommend reaching out through the official Samsung Customer Care channels below, where an agent can walk through the available options with you: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152376656 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

May 2, 2026
1Trendymomma
5 out of 5 stars review

Wonderful Fridge!

[This review was collected as part of a promotion.] We bought this refrigerator for our garage. It’s perfect for keeping everything that we don’t keep in our house refrigerator. It keeps the perfect temperature for the freezer and the fridge with produce and beverages. Not only is it very nice looking but it doesn’t show finger/hand prints. I highly recommend this refrigerator!

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 19, 2026
Tane
5 out of 5 stars review

Great Features

Very happy with ot so far. Is big inside. Has nice freezer. Saves electricity. Nice color stainless steel. Preserves alot of items. Big inside and freezer. Very safe for small kids and people to use. It is comfortable fridge.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 8, 2026
Raymond
5 out of 5 stars review

Great unit

[This review was collected as part of a promotion.] This unit has plenty of space as well as looks great. We did not want the ice and water in the door but this unit has the ice maker in the freezer and that's great.

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
Jun 18, 2026
GASP
3 out of 5 stars review

Sweet fridge

[This review was collected as part of a promotion.] Great fridge great price well oiled machine big cold spacious great color good preservation and ergonomic capacity good nine finish as well as efficiency

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung

Hello GASP, We see how much value matters when choosing an appliance that supports daily reliability and long-term confidence. Hearing that the refrigerator delivers on space, efficiency, preservation, and overall design speaks to the kind of performance many households look for. The balance of capacity, cooling consistency, and finish is designed to support both functionality and style in everyday use. If you ever need to reach out to Samsung, please include this reference number: 1152656425. Your trust in Samsung means a great deal to us. Nicole Samsung Care

Jun 13, 2026
OGKittyCat
3 out of 5 stars review

Samsung fridge with ice maker.

[This review was collected as part of a promotion.] Fridge and freezer stayed cold. Ice maker was huge pain. Had it repaired repeatedly would frost over or just stop making ice. Had to exchange fridge 2 times

Review from Samsung US
Helpful?5NB2DDRG8XLS13612920941
reply from Samsung

Hi OGKittyCat, Nice to hear the fridge and freezer are doing well, and we understand how much time and effort you’ve gone through with the ice maker and service process. If you ever need anything for your appliance, feel free to reach out. We’re always happy to help and review available options with you. You can connect with us through the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152650585 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care