Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range

Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for

Samsung 6.3 cu. ft. Freestanding Electric Range

Back to item details

4.5 out of 5 stars

stars2,322 ratings2,307 reviews

Write a review

Member photos

+726 images

Sort by |

Showing 931-940 of 2,307 reviews

Nov 20, 2022

LAMA

1 out of 5 stars review

I do not recommend

I do not recommend this product. I agree with many of the other 1-star reviews about 1) streaks within the glass door after one use and Samsung service says its not a design flaw; 2) easy scratching on the cook top even though the customer uses proper cleaning tools and lifts pans instead of pushing on the glass top. These happened to us. In addition, the clock light went out just two days after the warranty expired. And the stainless steel is clearly not fingerprint-less. It's the most difficult stainless steel to clean. Constantly full of streaks and fingerprints.

Review from Samsung US

Helpful?

reply from Samsung Care

We're glad that you brought this up, Lama! We'll be happy to assist you with this. Below is a guide on how to properly clean the Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ Cleaning and maintaining the glass cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ https://www.youtube.com/watch?v=b_dExUhgeus You may also watch our youtube video on how to use the Steam clean feature: https://www.youtube.com/watch?v=DW1IWgIWhF8 To fix the display of the clock, please refer to the link below: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145183595, to help our team pull up your information. Have a great day. ^Chrystel

Jan 18, 2024

Cooking52

5 out of 5 stars review

Love the features. . .

[This review was collected as part of a promotion.] Bought this a few months ago and my husband ms I love it - the burners get hot immediately, love the griddle side, absolutely love the air fryer feature of the oven and the convection option. . .love the WiFi capability and timer options

Review from Samsung US

Helpful?

Jan 4, 2022

Shirl

4 out of 5 stars review

Lots of features.

[This review was collected as part of a promotion.] I have only had this range for a couple of months, but I have tried several of the features and all seems to work okay. The only complaint would be the area where the dials are is very dark and hard to see.

Review from Samsung US

Helpful?

Feb 22, 2024

None

1 out of 5 stars review

Big disappointment

Other previously owned glass top convection stoves were 5/5 My 1st Samsung stove will be my last Samsung stove. Bar tenderskeep cleaned other stoves not Samsung impossible to keep clean I want to cook not spend all my time cleaning the stove afterwards . cleaning food off the control panel is impossible the touchscreen is so sensitive the buttons activate. Stupid design cannot clean the stove . Flimsy drawer on bottom. Height adjustment plastic pieces cheap materials. I will go back to Fridgedaire Professional my last stove lasted 14 years. This Samsung will not last that long. I have had it 7 months. I’m am a serious stove7 day user.

Review from Samsung US

Helpful?

reply from SEA CARE

Hi there, We understand where you're coming from. Let's share with you some cleaning tips and tricks. Below are instructions to clean the cooktop properly. Please watch the YouTube video and click on the hyperlinks for further help. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146878814, to help our team pull up your information. Have a great day! ^Chrystel

Mar 19, 2025

Joel1970

2 out of 5 stars review

Doesn’t work “precisely” at all.

I am not what the deal is with the range. I realize I am dropping down in quality coming from a Kenmote Elite but this range just is a hassle. The front burners are wel named because they burn everything. It doesn’t matter if it is hi or 2 the water keeps boiling and whatever your frying cooks way too hot.

Review from Samsung Canada

Helpful?

reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Jun 29, 2022

lookforreplacementstove

5 out of 5 stars review

worked out great

[This review was collected as part of a promotion.] We've had the range for a few months now and haven't tried all the features yet. So far we are completely satisfied with this choice. We did want some very specific options and this range met all of that and more. The 6.3 cu ft oven gives you the space you may need if you happen to cook a larger than 20 lb turkey for Thanksgiving for example. It is quite spacious.

Review from Samsung US

Helpful?

Dec 21, 2024

DougieK

1 out of 5 stars review

Looks great - just doesn't last

I bought this oven in 9-2024. I thought I was getting a quality product that would last 10 years. It's been 3 years and its been terrible for over a year. The buttons don't work. So the functionality has decreased precipitously over the last 9 months. Unfortunately this was a real waste of money.

Review from Samsung US

Helpful?

reply from Samsung Care

Hi Dougie K, It must be incredibly frustrating to have invested in what you expected to be a durable, long-lasting oven, only to experience it deteriorating so quickly. Let us help you. I have shared a Samsung link below to help with your experience with the buttons of your range. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven: https://www.samsung.com/us/support/troubleshoot/TSG10002418/ Should you need more assistance with your range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148004493 to help our team pull up your information. Leo

Jan 3, 2022

PKin

5 out of 5 stars review

Good electric range

[This review was collected as part of a promotion.] I bought this range a month back and so far its good. I have tried air fry once and it was decent. Although I prefer my toaster oven's air fry capability more than this one because of the size and the quantity I usually air fry.

Review from Samsung US

Helpful?

Sep 7, 2023

Sidecar

5 out of 5 stars review

Great electric range

[This review was collected as part of a promotion.] This is a great range! The glass top is so easy to clean its a breeze. Then the oven, yes self-cleaning but so much more. Proof you rolls or bread, yep no cold draft making you wait now. The air fryer oven feature makes great French Frys. Samsung you have made us very happy.

Review from Samsung US

Helpful?

Jan 18, 2023

KevinP

3 out of 5 stars review

Range with Airfryer

[This review was collected as part of a promotion.] The range works, however, it has it quirks. The warming center is glitchy and is often turned on when anything steam gets near the control panel. Setting oven temp is glitchy as the control panel will freeze, making you cancel the temp input to start over.

Review from Samsung US

Helpful?

reply from Samsung Care

We aim to serve our customers with good quality products, KevinP. Let's have your range operational at its optimal performance. The display on your oven is intended to light up only the functions you need at any particular moment. If there is an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Learn more from these details. Samsung range panel is blank, blinking, or partially or incorrectly displayed: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ How to use your Samsung electric range or cooktop: https://www.samsung.com/us/support/answer/ANS00060805/ I have shared the model's user manual to activate the "Oven lock" feature to avoid being activated accidentally. Turn to page 28 for your reference: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145375616, to help our team pull up your information. Have a great day! ^Chrystel