Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range forMember photos









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AWESOME
[This review was collected as part of a promotion.] After waiting since April for my range It finally was delivered and installed on aug 27th 2021, yay. My model is the stainless steel NX60A6511SSAA and it looks so nice in my kitchen. I’am still in awe of all the features but wish the booklet was more helpful. The grill works great also the convection and air fry are a great added bonus. I even connected to the Smart things app I like that feature you program oven temperature, time and then when ready to cook just click on the stove to put it on. the only thing you can only use the oven light though the app. I didn't see the oven light on the stove panel. I haven't used the self clean yet because my oven is still clean. I also put a liner on the last rack to catch drips and spills and did it for the top of the stove. works great since the liners catch the drips and then you just wipe clean. wifi works great you need to scan oven code on front and takes you to the site to download the smart things app. I'am very happy with my new Range.
Underwhelming, but functional
it works well, but the touch screen is faulty. it continually has to be turned off/reset to get the correct temperature in. the warming center has the dame issue. the stove top is easily scratched, and you have to use a putty knife to get stuck on items removed.
Hi Austin. Thank you for reaching out regarding your6.3 cu. ft. Smart Freestanding Electric Range with No-Preheat Air Fry & Convection electric cooktop panel not working and hard to clean. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I will be providing you with these links to guide you on the issue. Electric cooktop panel isn't responsive - Samsung. https://www.samsung.com/us/support/troubleshooting/TSG01204615/ Clean and care for your Samsung electric cooktop https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144425103 ^Camille
Wonderful features and great appearance
[This review was collected as part of a promotion.] I decided to upgrade to a Bespoke refrigerator and saw this range, which had the Griddle, air fryer, convection oven, as well as a regular oven. I purchased the range in 10/2022, so far I haven’t had a problem with the range or the range top, hopefully that stays that way. I am very careful with my stove as I had seen some of the photos for others damaged stove tops. I love the features, functionality, and appearance of the range.
Great stove
[This review was collected as part of a promotion.] I’m very pleased with the stove it looks sleek and modern. I love that it has a air frying option it heats up fast and cooks all types of food fast and efficiently. I think that option alone makes the stove a great purchase I’ve looked Into buying a air fryer but with the stove having that option included it makes it perfect for my cooking needs. The griddle is a nice added feature but just wished it didn’t start to stick so quickly after a couple uses. The large cooking convention tops makes it for a quick cooking and boiling water. I love that it’s Bluetooth and can control the stove with the app that is a cool feature and a plus if on the good and wanting to preheat up the oven on the go.
Cooking Nirvana
[This review was collected as part of a promotion.] I’ve been using my new stove for a couple weeks now and I’m in love. I’ve cooked ribs in the oven and air fryer, used the big burner to pan sear Chilean sea bass, a couple ribeye steaks, and grilled cheeses. Everything has turned out so amazing. The ribs dripped in the bottom of the stove and using the steam clean and a sponge and my stove looks brand new again. It is everything I was hoping for.
Definitely an Amazing Range
[This review was collected as part of a promotion.] This range is a good addition to my kitchen. A clean, modern look that fits in my kitchen. My wife and I just did some work in our kitchen and the range fit perfectly and we needed an upgrade. The stainless steel finish makes it look sharp and high-end. So many features to use, like bake, broil, convection and so much more. Plus, it’s energy-efficient, which helps with utility bills. The smart controls are a great touch, allowing you to manage everything from your phone, which is convenient when you’re multitasking or just want things ready when you get home. I have not tried this feature yet, but I will. The display is clear, and navigating through the functions doesn’t require much learning. It’s also built to last with durable materials, so it feels like a good investment for the long haul. The self-cleaning feature is a time-saver, too. Overall, this is a reliable and efficient range that gets the job done. It’s practical, looks good, and makes cooking easier.
Fun oven!
[This review was collected as part of a promotion.] I love my new Samsung Range! Connects easily to the Smart-things app on Samsung phone which mostly just gives alerts. I was able to sync range clock to my Samsung phone clock as well - helpful for precise time. This range has many fun features. My family uses the air fry function a lot. Takes a bit longer than a counter top air fryer. You need to place a large cookie sheet under air fry basket to catch crumbs and drippings (not included). I have used the griddle once so far and it slides around a bit too much. I would love to see raised notches added to keep griddle in place. The burners work great and are fun to look at. Takes a bit longer to get a pot of water boiling than a conventional electric stove. The keep warm burner does not stay on when pushed, so have to keep pushing. Love how main burner can be adjusted in size. Oven temperature is displayed so you can watch the temperature of oven as it preheats which we love. Cooks in oven as it should. It is handsome looking as a freestanding range but would look even better as a built in range. Sides stick out slightly at bottom which looks like it should not be freestanding. Mine was a bit damaged during delivery on one side, at bottom, which is an eyesore. Overall, a great range with numerous useful features. It can replace multiple smaller kitchen appliances! My family loves it.
We're happy to hear this. These features allow our customers to explore cooking in new ways. ^Pat
May need repairs constantly
Bought this item 1 year ago, have serviced it once for a C-F2 code which seems to be very common with these ranges. I am 1 week away from my manufacture warranty expiration date, and suddenly received the C-F2 code once again. If I was out of warranty I would need to purchase the part for 150+, and considering that this issue happened twice within a year, you should either stay away from this item or purchase an extended warranty.
Eric, let's help you with your Samsung Range. Please check this link to your user manual on what you can do if you get this C-F2 error code. Turn to page 50, "Information codes." Manual. https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Should you need more assistance with the C-F2 error code, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145944752) to help our team pull up your information. Have a great day ^Camille
Samsung range purchase
[This review was collected as part of a promotion.] Bought range six weeks ago and so far we love it . Oven heats up fast . Burners vary in different sizes and this gives us many options. We clean the top after each use and this has kept it looking new . Haven’t used the air fryer yet but the convection oven works great . The convection oven reduces the bake time and this saves energy.
Hi there, alias range! We couldn't be happier to hear how much you're enjoying this new range. And we're very excited for you to try the air fry feature. We hope you'll continue loving this range for a very long time. ^Jecca
Samsung Range with air fryer
[This review was collected as part of a promotion.] The reason I purchased the range was for the air fryer and convection oven features. Also the warming burner. Would love to use the air fryer but it didn’t come with the basket. Hopefully it will come next week, I bought the range in February
Dear Samsung Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don't hesitate to contact the Samsung customer service department at Customer Care: P. (888) 237-8289, H.24 Hours a Day can answer your question or transfer you to your local store to answer your specific concern. Reference number: 1144715048 ^ ^Ross