Your happiness is very important to all of us at P&G, including our P&G Professional line, which is the group to which this product belongs. Give the customer service team there a call, and share your experience with them. Their number is 1 (800) 332-7787, and they're by their phones Mondays through Fridays, from 9 AM to 6 PM, EST.

Thank you, Cedric, for sharing your thoughts regarding your recent Febreze Professional Sanitizing Fabric Refresher Refill. We encourage you to contact our P&G Professionals Customer Service team, as they're the group that can help you with this. Their number is 1 (800) 332-7787, and they're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Alexa, we're very sorry you had this experience. Please know that your health and safety are the most important things we think about. Our products are rigorously tested to be safe when used as directed. Please give us a call when you get a moment at 800-308-3279, so we can help further.