Thank you, for sharing your thoughts regarding your recently purchased 1 gallon bottle of Febreze Professional Sanitizing Fabric Refresher Refill. Because this product is a part of our P&G Professional Line, we want to encourage you to give our customer service team, dedicated to helping our consumers who've purchased these goods, a call. They're here Mondays through Fridays, from 9 AM to 6 PM, EST. Their number is 1 (800) 332-7787.