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Customer reviews for Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry for
Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry
4 out of 5 stars
stars
307 ratings295 reviews
  1. 5 stars62% (189)
  2. 4 stars15% (46)
  3. 3 stars4% (12)
  4. 2 stars5% (16)
  5. 1 star14% (44)

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Showing 161-170 of 295 reviews
Sep 10, 2024
Reviewer name: mrsh
1 out of 5 stars
1 out of 5 stars review

Poor quality

We had this machine for 24 days when we requested our first repair for sensor dry not working. After 2 repair visits & many calls & video chats & text conversations & multiple miscommunications & disconnected calls emails the problem is STILL not resolved. I've been disconnected yet 2 more times today. They know it's a bad machine & just keep passing the buck. DO NOT BUY SAMSUNG !!!!! Junk

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
reply from SEA Care

Greetings, We are saddened by the condition of your dryer's sensor dry functions. We want to speak with you directly to offer support and discuss options for your dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147519439, to help our team pull up your information when you message us. Have a great day. -John

Oct 20, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Goodness gracious great drying

[This review was collected as part of a promotion.] I have to say this was the best purchase we have decided to make in a long time. The dryer is super quiet has an amazing cute song at the end to show it is done. And I am just so pleased with it. Only downside I can see is sometimes it doesn't seem to measure the moisture level correctly and my load of laundry will still be a bit damp. Although, it could be used error seeing I have stepped in to the 21 century after upgrade my 8 year old machines.

Review from The Insiders
Helpful?408ZNWFCTPGO13612720110
Oct 30, 2020
Reviewer name: darby21
5 out of 5 stars
5 out of 5 stars review

Good so far.

[This review was collected as part of a promotion.] So far I am really liking this dryer. It truly is smart and detects the exact amount of minutes to dry your load of clothes. They come out exactly the right amount of dryness--no dampness and also not overly heated. I like how you can use the smart technology or you can manually set a time increment. It also has several settings for delicates or fluff dry. My only complaint is that the inside is dark grey and there is no light when you open the door so it is impossible to see if you forget to pull out anything. Our old dryer had this light and I am very surprised this modern unit doesn't have that basic feature. You also can change the orientation of the door to either side to best accommodate your space.

Review from The Insiders
Helpful?408ZNWFCTPGO13612720110
Sep 3, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Excellent Dryer

[This review was collected as part of a promotion.] The dryer compliments the washer in terms of space, features and overall utility. It has plenty of options in normal, heavy, quick, perm, delicates, time try and air fluff drying of various types of laundry. You can also control dryness and temperature of your drying. I like time drying option too for smaller loads. Similar to the washer its size is great for a family of four. Both washer and dryer pair up well. Samsungs are known for quality, richness in technology and durability and I firmly believe this set is a testament of that. A plus choice for me.

Review from The Insiders
Helpful?408ZNWFCTPGO13612720110
Apr 13, 2023
Reviewer name: Oscar
2 out of 5 stars
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I bought this dryer 2 months ago to replace my dryer of 20 years. I was thinking it would have been a good dryer because of the brand. Unfortunately that was not the case I have to constantly put my close through multiple cycles before my close is fully dry. Sometimes I put a 1 hour cycle and it stops after 5 minutes. I wish I could have bought my dryer I had for 20 years all over again. I do not recommend this dryer.

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
reply from SEA Care

We are glad to receive a review from a client like you, Oscar. If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps. Clothes are not dry after using the Samsung dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999 Cycles, settings, and features on your Samsung dryer. https://www.samsung.com/us/support/answer/ANS00051022/ Best laundry load size for your Samsung washing machine and dryer. https://www.samsung.com/us/support/answer/ANS00080262/ Also, you can check the model's user manual link below on pages 44-45. https://downloadcenter.samsung.com/content/UM/202210/20221029012020047/DV3200T_DC68-03784N-05_EN_CFR_MES_R.pdf You can also watch the video links below. Clean the moisture sensor on your Samsung dryer so it doesn't shut off early. https://www.youtube.com/watch?v=lwWeL5JYNNo What to do if your Samsung dryer isn't heating or drying? https://www.youtube.com/watch?v=LibK_OLFH4Q If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

Sep 8, 2020
Reviewer name: mrbreakthru
5 out of 5 stars
5 out of 5 stars review

This efficient dryer will save you money

[This review was collected as part of a promotion.] Recently we moved into a new house. When you buy a 20-year-old home you know you will need to update the appliances at some point - hopefully not within your first month though. So, we started to research all the latest dryers in the market and compared 7 of them. We are a household of two adults and two toddlers. With the amount of drying we have as a young family, we urgently needed a new reliable, efficient, and smart drying solution. After that extensive research, it was evident that the Samsung 3200 Series Dryer definitely was the leader in this space and the one that would meet our needs. With the most comprehensive set of features compared to similar models. Following delivery, of our new machine (the delivery guys were great and only took 20 minutes to get us up and running) it was time to give the dryer a go. Our initial load was the equivalent of 4 baskets of wet clothes. The aesthetically beautiful design is great on the eye. We love the sleek look (fitted with a child lock for enhanced safety) and the digital display with easy to understand controls. Reading the manual carefully we came across a nifty feature. We all know what it's like when something doesn't work right - this product has a Smart Care troubleshooting function that you simply access an app and the solutions to your problems are there. The dryer has an ample 7.2 cu ft capacity. The easy to understand controls give us 8 drying options including wrinkle prevent and a filter check indicator. This machine has a clean look and designed with performance in mind. For instance the enhanced drying efficiency with a powder coat interior. In general, our family is really impressed by this dryer. Through its design and performance, we are already reducing our power bills thanks to the larger capacity, drying sensors, and efficiency this product offers. We recommend you pick this amazing machine for your household drying needs.

Review from The Insiders
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Jan 30, 2023
Reviewer name: Tommyb
4 out of 5 stars
4 out of 5 stars review

7.2 gas dryer

[This review was collected as part of a promotion.] This is the 2nd gas dryer we have purchased. We left 1st one when we sold home. Bought this one in our new home. Features are good but doesn't dry as well as our other one. Tried to get service to check it out but could not figure out how to do it online. Keeps taking me to option warranty site. Takes longer time to get big load completely dry

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
Oct 9, 2020
Reviewer name: MelanieLynn
5 out of 5 stars
5 out of 5 stars review

Super User-Friendly Dryer

[This review was collected as part of a promotion.] This dryer is really impressive. It is extremely user-friendly and for most loads, gets the job done efficiently. It has eight different drying options, which is useful, but not a feature that our family will use very often. We just want our clothes to be dry! The load capacity is good, but I do wish it was a bit bigger since we do laundry so often. We were able to get our comforter in, but it took several cycles to dry it fully since it was so compact in the space. One of the most important features to me, as a mom of a newborn baby and toddler is the noise level. Our older dyer was very loud. This one is very quiet by contrast. Overall I am really happy with this dyer and would recommend it to others.

Review from The Insiders
Helpful?408ZNWFCTPGO13612720110
Oct 9, 2020
Reviewer name: Kateric
5 out of 5 stars
5 out of 5 stars review

One Cycle Comforter Drying!

[This review was collected as part of a promotion.] We do many loads of laundry in our household, but for me the testament of a good dryer is how well it dries a comforter. We wash our comforter once a week and would prefer not to have to wait hours for it to dry. We wanted an efficient dryer that dried our comforter and heavier loads in one dry cycle. We have a cal king so this was an important feature to us. I can safely say this unit dries our comforter in one cycle! Yay! The design in my opinion compared to others is pretty simplified or minimalistic, which I am okay with. I was looking for performance. If you are in the market for a dryer that excels in performing efficiently look no further this is the dryer for you.

Review from The Insiders
Helpful?408ZNWFCTPGO13612720110
Nov 24, 2025
Reviewer name: Sunday
1 out of 5 stars
1 out of 5 stars review

Not American standards 0/5 very poor

It's west of money it stops working after one year and they ask me 350

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
reply from SEA Care

Hi Sunday, We understand that this experience is different from what you anticipated with your dryer. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151414404) when you message us so our team can retrieve your information. Thank you. -Kimberly