With the many quality checks that are in place, you should get tip-top shape every time, so we're sorry that wasn't the case here. We'd love to make this right, so when you have a little time, give us a call at (800) 867-2532.

We go to great lengths to ensure the quality of our products are top-notch, Jackie, so we're very disappointed you feel this way. Would you mind calling us at (800) 867-2532, so we can learn more about your Clean Freak Mist and help you?

Our Clean Freak Spray should help you tackle tough messes with ease; we're sorry this hasn't been the case! The cleaning mist activates on contact to cut through dirt right away, and is perfect for kitchen surfaces, backsplashes, shower tiles and stainless steel. We'd like to look into your experience further. so please call us at (800) 248-1612 when you can.

We're very sorry for any confusion! Our Clean Freak Spray will be a mist, however we do also sell just the refill bottles without the nozzles on them. It sounds like this may have been what you got. We'd be happy to help with any further questions and hope that you'll give us a call at (800) 867-2532.