I purchased the Mega 12 roll package ( equal to 48 rolls ). One of the rolls was missing one of the ply layers on the edge, then it went to the center, and to the other edge. I thought this was a fluke so I disregarded it. However, today I put on another roll and the same problem. I took 2 photographs of the problem but can't find a place to send it to.

[This review was collected as part of a promotion.] Here goes my turn for a favorable review, A statement of love for Quilted Northern, and you. The family agrees it's the best, and we've tried...other brands. They tout they're top notch and say "Please Try Us", They crumble, tear, fall apart; they're a bust! So "back to the Northern" chant the family of mine, To keep peace in the bathrooms, the experience sublime. The softness caresses the skin to the touch, Now everyone's happy, we love it so much!

[This review was collected as part of a promotion.] Fantastic product! It was very soft and plush. Very comfortable and thick. Great absorbency as well. I’m not sure how eco-friendly it is but what it lacks is definitely made up for in the overall product.

[This review was collected as part of a promotion.] I HAVE ALWAYS LIKED NORTHERN PRODUCTS. I HAVE USED THEM OFF AND ON OVER THE YEARS. NOW THAT I AM OF THE AGE WERE SOFTNESS AND GENTLE COUNTS THE MOST. ULTRA PLUSH IS THE ANSWER TO RESOLVE THE OUCH IN A BAD EXPERINCE. NORHTERN ULTRA PLUSH IS THE BEST. I AM BACK FOR GOOD.

Well, that's it for me! I bought one of your ultra plush as usual, only it came in paper packaging. Which was compromised on the shelf, broken open by the guy shelving it. The packaging also sticks to the toilet paper inside. That packaging is non-protective entirely. so, off to another brand, thanks. Also, the amount of drifting fragments of toilet paper from this product is way too much, requiring a lot of extra wiping up. around the entire area. I do not buy any other products listed on here but you insist I choose one. Any one will do as I do not buy them.

A few years ago I switched from Charmin to Northern because Charmin's price went up and the quality went down. Now I find myself in the same situation with your product. It's supposed to be 3 ply but the plies are so thin and ineffective that you have to use twice is much. So now, I will switch to another more effective brand, again.

I just bought a new pack today and have always loved this brand and its quality, but today I got it home and realized that the smell of chlorine was insanely strong. I thought maybe it was the packaging so I took a roll out and set it in the bathroom. After a few hours my entire bathroom smells like chlorine! Seems unsafe to use and the smell is super over baring. Not sure if I’ll be purchasing again if this is the new normal for your brand.

[This review was collected as part of a promotion.] Im pretty picky when it comes to toilet paper so when I first took this out of the package I was concerned cause it seemed thin but after using it I realized it held up great and didnt rip at all. Overall I would buy if I needed to but Will still stick with my normal toilet paper.

[This review was collected as part of a promotion.] This is the only brand of toilet paper I ever buy. I don't even consider another brand now that I have discovered Quilted Northern. It's VERY dependable. Never falls apart. It is cost friendly and now in this time of our economy, it seems to last a longer time. By far, I have to say it is the most comfortable toilet paper there is.

You made your rolls 1/4" narrower and you made your triple layer paper thinner. You have ruined a good product. Shame on you management. Your paper many times will break trying to pull paper off the roller. We are trying other brands each week until we find a replacement that is like what you company use to make.