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Customer reviews for Quilted Northern Ultra Plush 3-Ply Toilet Paper 36 rolls, 255 sheets/roll for
Quilted Northern Ultra Plush 3-Ply Toilet Paper 36 rolls, 255 sheets/roll
4.6 out of 5 stars
stars9,014 ratings3,368 reviews
  1. 5 stars79% (7,163)
  2. 4 stars10% (878)
  3. 3 stars4% (383)
  4. 2 stars3% (234)
  5. 1 star4% (356)

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Showing 21-30 of 3,368 reviews
Apr 11, 2026
Rick
4 out of 5 stars review

Verified Purchase

Beware of limits even if not posted

I usually pick up a couple of these when on sale. Normally, the sign says 'limit 2'. This particular day, when these were on sale, the sign did not say 'limit 2'. I looked at the sign carefully but nowhere did it say 'limit'. I even checked the app on my phone... there was no mention of a limit so I purchased 3. I was going through my receipts a couple days later and noticed I only received the discounted price on two of them. I went into my app and the 'limit 2' was now there. I know it wasn't there on the day these were purchased as I get these when needed and I checked for the limits thoroughly. Just know, whether the sign says 'limit' or not, there is a limit.

Helpful?5JYSR12LOIG713611256081
Jan 25, 2026
Janet C
5 out of 5 stars review

Verified Purchase

ms. JCG

What can I say? We've been buying Quilted Northern for a long time because of its quality. And we like the value we get at Sam's Club.

Helpful?5JYSR12LOIG713611256081
Jun 13, 2025
Paul
1 out of 5 stars review

Verified Purchase

Toilet paper shortage

The roll of toilet paper has been reduced width wise, when installed you can see that it has been reduced.

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

Thank you for posting a review. We strive incredibly hard here to make every experience a delight. The width of the roll was reduced by less than a quarter of an inch. This helped to ensure consistent product quality for the relaunch. However, we want to assure you that our width is on par with other premium brands in the market. We would like to hear more about your experience so that we can make this right. At your convenience, please give us a call at (800) 283-5547 or visit us online at www.quiltednorthern.com/contact-us.<br />Your reference number is We look forward to hearing from you

Apr 23, 2026
na
1 out of 5 stars review

Verified Purchase

Worst purchase ever

Just awful! Ultra Plush, not even close. Narrow rolls, making it necessary to use so much more. Regret even trying it.

Helpful?5JYSR12LOIG713611256081
Apr 20, 2026
Adina Bankston
1 out of 5 stars review

Verified Purchase

False advertisement

I love northern quilted but I dislike the way they advertise as a sale item and when you check out its full price item. They is false advertisement!

Helpful?5JYSR12LOIG713611256081
May 2, 2026
Ms Cain
3 out of 5 stars review

Verified Purchase

Low quality toilet paper

Going to have to quit buying this northern. Even though it says quilted it gets thinner and thinner. You use more of it. Quilted Charmin is much better.

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

We are sorry to hear that! We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.quiltednorthern.com/contact-us. We hope to hear from you soon! Your reference number is C-4831210.

Mar 13, 2026
NB03
3 out of 5 stars review

Verified Purchase

Short

So funny thing, I compared the lenght of the cardboard tube from my last roll of QN, the new roll is at least 1/2" shorter. Plus it's loosly wrapped making it seem fuller. Just another 😱

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

We are sorry to hear about your experience with our Quilted Northern product! Our goal is to provide a soft, comforting toilet paper to help everyone feel at home. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.quiltednorthern.com/contact-us. We hope to hear from you soon! Your reference number is C-4762624.

Apr 2, 2026
Joe
1 out of 5 stars review

Verified Purchase

Toilet paper… more like crumble paper

I haven’t met one person who likes this toilet paper; as a man I need something with a little more structural integrity.

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4785384. Thank you.

Feb 16, 2026
Christine
1 out of 5 stars review

Verified Purchase

Cheap

Rolls are narrow and paper is thin.

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

We are sorry to hear about your experience with our Quilted Northern product! We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.quiltednorthern.com/contact-us. We hope to hear from you soon! Your reference number is C-4731749.

Jan 21, 2026
Edie
1 out of 5 stars review

Verified Purchase

Not as good as what it used to be before Covid.

It rolls up when I use it.

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

Hello, this is the Customer Response Team at Georgia-Pacific. We regret to hear that your product experience did not meet your expectations. We would like to follow up with you directly to gather more information and assist you further.<br />Please contact us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4694619. Thank you.