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Customer reviews for Quilted Northern Ultra Plush 3-Ply Toilet Paper 36 rolls, 255 sheets/roll for
Quilted Northern Ultra Plush 3-Ply Toilet Paper 36 rolls, 255 sheets/roll
4.6 out of 5 stars
stars
9,341 ratings3,429 reviews
  1. 5 stars79% (7,406)
  2. 4 stars10% (912)
  3. 3 stars4% (396)
  4. 2 stars3% (248)
  5. 1 star4% (379)

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Showing 111-120 of 3,429 reviews
Jan 12, 2026
Tlgill
2 out of 5 stars review

No longer soft

I bought this toilet paper for the last 6 to 7 years This pack that I just sent you a copy of right now is not soft it used to be soft used to be the softest and strongest but that's no longer in a case I don't know what you guys did but it's not soft anymore strong yes no problems with the septic tank but it's not it's no longer soft you need to fix it thanks

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Engagement

We are sorry to hear that! We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.quiltednorthern.com/contact-us. We hope to hear from you soon! Your reference number is C-4681480

Sep 9, 2025
Servant to the Master
1 out of 5 stars review

Verified Purchase

Frustrated

Fall apart while wiping.

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

Hello, this is the Customer Response Team at Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Please call us at 1-866-435-5647 so we can gather more information to assist you. Your Case # is C-4540893<br /> Thank you.

Jun 24, 2024
CatY
2 out of 5 stars review

Verified Purchase

Won't bebuying this anymore

I used to buy Quilted Northern all of the time. I had switched to other brands of toilet paper for a while. Just last month, I purchased Quilted Northern again and I was disappointed. It was very cheaply made. The sides of the roles had a lot of loose particles of the paper from the way the rolls were cut. It left a mess from those loose particles falling off as you unrolled the toilet paper.

Helpful?5JYSR12LOIG713611256081
reply from Quilted Northern Expert

Oh No! That does not sound right!! Our focus remains on delivering the best quality items, ensuring they consistently provide the perfect balance of softness and strength. We would like to hear more about your experience so that we can make this right. At your convenience, please give us a call at (800) 283-5547 or visit us online at www.quiltednorthern.com/contact-us. Your reference number is C-4015050 we look forward to hearing from you!

Dec 7, 2025
Dilyn
2 out of 5 stars review

Disappointed

I started buying this several years ago to replace Charmin because I thought it was a much better tissue paper. We always buy the big, thicker roo packages to last longer. The last three that we have bought have been terrible. The tissue is thinner, rips apart and dissolves as you are using it. I know everyone is trying to cut corners but as expensive as this is, it should be better quality. I even checked to make sure I hadn't bought the wrong thing.

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Response Team

Hello, this is the Customer Response Team at Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Please call us at 1-866-435-5647 so we can gather more information to assist you. Your Case # is C-4649334 Thank you.

Feb 12, 2026
Darb
5 out of 5 stars review

Grate product

I have been using Northern for years and love it. But bought 28 mega rolls of 3ply and there's an issue. I've never had before the 3ply is like a 1 1/4 ply it's just weird. I wasn't going to say anything but there's more then 1 rolls like that?????

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Engagement

We are sorry to hear that! We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.quiltednorthern.com/contact-us. We hope to hear from you soon! Your reference number is C-4719985.

Jan 18, 2026
Johnnie
5 out of 5 stars review

One bad feature, not able to tear easily.

I have been using Northern for at least 30 years and been happy with it, however this paper that is not equipped with holes where you tear the paper and I really don’t like because it leaves a ragged edge. The middle part does not have holes. This is hard to describe. Hope you understand.

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Engagement

Thank you for your feedback! Our focus remains on delivering the best quality items, ensuring they consistently provide the perfect balance of softness and strength. Your reference number is C-4692960

Jan 26, 2026
elenid9_560
4 out of 5 stars review

Soft & cusiony

[This review was collected as part of a promotion.] Soft & cusiony, honestly you can’t go wrong with toilet paper because chances are you are in a bind and need it! This toilet paper is nice and soft and gets the job done however I feel like I flew through the roll and anticipated it to last longer.

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Engagement

Thank you for your feedback! Our focus remains on delivering the best quality items, ensuring they consistently provide the perfect balance of softness and strength. Your reference number is C-4700469

Dec 11, 2025
Nost
2 out of 5 stars review

Great but covered in disgusting stains

I wanted to contact QN before posting a review, but their online agents are unavailable and their inquiry form asks for every bit of personal info there ever is. I love this toilet paper, it is soft and good, but the last batch I bought had several rolls covered in musty-smelling dark brown stains and am worried about using them.

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Response Team

Hello, this is the Customer Response Team at Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Please call us at 1-866-435-5647 so we can gather more information to assist you. Your Case # is C-4652816 Thank you.

Feb 14, 2026
Get it together
3 out of 5 stars review

Quilted Northern Ultra Mishaps

Re: Quilted Northern Ultra (purple package) 3 ply Get it together quilted northern. I am now on my third package that is only two ply and it’s rolled backwards and it’s cut uneven. I have used quilted Northern for 15 years and I’m very disappointed in this product right now.

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Engagement

We are sorry to hear that! We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.quiltednorthern.com/contact-us. We hope to hear from you soon! Your reference number is C-4722856.

Jan 31, 2026
J M H
1 out of 5 stars review

Separating Layers! Horrible!

This paper is horrible! One layer completely separated from the rest. Leaves little bits of tissue everywhere. Have been using Quilted Northern for about 10 years. Left Charmin for the same reason. I think this is the first time we purchased the Ultra Plush. We will be sure not to buy this kind again. I sure hope this is not something that is happening to the other types of Quilted Northern!

Review from quiltednorthern.com
Helpful?5JYSR12LOIG713611256081
reply from Consumer Engagement

We are sorry to hear that! We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.quiltednorthern.com/contact-us. We hope to hear from you soon! Your reference number is C-4712652