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Customer reviews for Samsung 26 cu. ft. Counter Depth French Door Refrigerator for
Samsung 26 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars421 ratings421 reviews
  1. 5 stars67% (283)
  2. 4 stars18% (75)
  3. 3 stars3% (13)
  4. 2 stars2% (8)
  5. 1 star10% (42)

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Showing 271-280 of 421 reviews
Jun 3, 2025
RobP
1 out of 5 stars review

Don't waste your money...

[This review was collected as part of a promotion.] Preferred our Figidaire Gallery series soooo much more. This fridge is NOT fingerprint resistant. Our grandkids make a mess everything they're over. Have to constantly wash it. Shelving options are horrible. It might be 3 - 4 cu. ft. larger than out Gallery but the interior shelving layout is horrible. Wasted space. We have to lay down a lot of taller items. Finally it has this cold plate or metal wall in the back for cooling. I don't care what you set the temp to, we're freezing any liquids near the back every time. Even our eggs froze in the fridge.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from SEA Care

Hi RobP, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in addressing the frost in your refrigerator. Kindly watch the full video. My Samsung refrigerator is too cold: https://youtu.be/40o6rKjU9UM Here's an additional link to maximize the use of the refrigerator's space. Learn more by checking the hyperlinks. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149440604) to help our team pull up your information when you message us. Have a great day, -Ernest-

Nov 13, 2024
RHF7
1 out of 5 stars review

Samsung deceptive advertising

Samsung deceptive advertising. They advertise a fridge compressor have 10 years warranty but refuse to honor their promise. Samsung train their support personnel to defuse the issues with their products and you end up in a vicious cycle for several weeks hoping that you forget about the warranty and move on.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from Samsung Care

Hi there, We can feel your disappointment with this fridge. We are here to help you. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147672898), to help our team pull up your information. Have a great day! ^Rodel

Apr 11, 2024
JJ64ss
1 out of 5 stars review

Lets see the resolution!

Bought in November 2023, Leak in high side compression flange, waited almost 2 weeks to have fixed. Had to talk to someone in the Philippines 2 times with 25 minutes wasted with someone that was hard to understand, asked for someone that spoke English 5 times, spoke faster...Lost a whole freezer and fridge food. Word with repair people this happen frequently, poof quality control. Juice ran on lower shelf on the underside, no way to clean or remove, lets see the resolution! Temp on app only shows set temp, not actual, waste!

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from SEA Care

Hi there, Thank you for reaching out regarding your Mega Capacity French door refrigerator. We apologize for any issues you are having with your unit. Please open a repair ticket for personalized service at: https://www.samsung.com/us/support/service/ To help clean the underside please see the link and video instruction for more detailed instruction on how to keep the fridge clean. Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/ A plan for keeping your Samsung refrigerator clean https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147044955) to help our team gather your information. Have a great day. ^Charles

Aug 17, 2024
Spdy
4 out of 5 stars review

It's huge!

[This review was collected as part of a promotion.] This has been a awesome purchase! I bought it mainly for the size, and this baby holds a lot of groceries. I've yet been able to pack it full. My biggest concern is that it needs a thermometer inside to indicate the true temperature. Although I have temperature set at 39-40 degrees, foods still freeze and if I'm trying to defrost, it takes forever.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Mar 22, 2024
NeedMyFridgeWorking
1 out of 5 stars review

Slow, slow, slow service on warrantied work

Loved the fridge when we first got it. 3 months in and this sealed system has failed. Got a tech out after a week, said they have to replace the compressor/drier. Another week before he can get back out. 2 weeks now without the fridge. When that gets installed, it takes 72 hours for the dye to go through the system to see if that fixed the issue. Potentially, it could be a month before my fridge is working. Not real happy with my Samsung investment at this point.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from SEA Care

Hello there, Thank you for your review. We would love to speak with you about your refrigerator and determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1146980658 to help our team pull up your information when you message us. Have a great day. ^Aloe

Oct 19, 2023
gackeret
5 out of 5 stars review

Ice Bites

[This review was collected as part of a promotion.] This is a remarkable addition to my kitchen, offering both style and functionality. Its mega-capacity of 26 cubic feet ensures ample space for groceries and perishables, making it an excellent choice for my family of 5. One standout feature is the four types of ice production. This includes cruved, crushed, cubed, and ice bites, catering to a variety of preferences and needs. This versatility is a real advantage, allowing for a customized ice experience. The top ice in our house is the ice bites. The stainless steel finish not only lends a touch of sophistication but also resists fingerprints and smudges, maintaining a clean and polished appearance. The LED display and touch controls are intuitive, enabling easy temperature adjustments and ice type selection. Inside, the refrigerator is thoughtfully organized with adjustable and spacious shelves. The power freeze and power cool options are convenient for rapidly chilling or freezing items. While the counter-depth design may limit storage space compared to full-depth models, it offers a sleek and integrated look that complements modern kitchens. It's worth considering your specific storage needs, especially if you frequently store oversized items. In summary, the Samsung RF27CG5400SR is a top-notch refrigerator that combines versatility, style, and functionality. Its four types of ice production, while the counter-depth design and stainless steel finish enhance its aesthetic appeal. With its generous capacity and energy efficiency, it's a solid choice for a modern, bustling kitchen.

Review from The Insiders
Helpful?54FTATZO3V6P13611014866
Sep 10, 2024
Ivygtz
4 out of 5 stars review

Great feature is spacious lot of room

[This review was collected as part of a promotion.] I bought it 6 months ago I love it. But out the 2 ice machine the one in the bottom is great. The one on the door not so much it get stuck most of the time. The water also shoots out to far from were the cup is place it’s not center.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Aug 8, 2023
AlyH
5 out of 5 stars review

Amazing Refrigerator!!!

[This review was collected as part of a promotion.] I want to say thank you for this fantastic opportunity to review this product. I had my previous refrigerator for over 20 years, at the point of no return. When the new Samsung large capacity 3-door French door arrived on the truck, I was afraid that the refrigerator would be too big, but when the delivery team, they had also said that it would be too big. But the delivery company sent another to haul the old refrigerator and place the new Samsung refrigerator, and when I saw that it fit perfectly, I was so excited. When we put the food in the new Samsung refrigerator, there was much more space than in our old one, and we couldn't reach the back. The water dispenser is also excellent, where you can get ice from two places (the second one dispenses ice in the freezer). The freezer also has plenty of space to store frozen items. The two drawers for the freezer allow the household to have their ice cream, and there is plenty of room left over for frozen food items.

Review from The Insiders
Helpful?54FTATZO3V6P13611014866
Oct 17, 2023
Mnatali
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] I was confused for. Little bit when it said it had four different types of ice and only seen two on the dispenser but then quickly realized that the rest was made in the freezer! Love how spacious it is!! Even the doors have ample space for really about anything can fit on the door!! Love how cold the water comes out also how fresh it taste

Review from The Insiders
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Aug 24, 2024
Caddmann2001
4 out of 5 stars review

Overall fantastic!

[This review was collected as part of a promotion.] We have loved the overall function and appearance of this fridge! We love the extra ice maker and the freezer and the capacity has been fantastic. Lots of small details that were paid attention to when designing the drawers and doors and functionality.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866