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Customer reviews for Samsung 26 cu. ft. Counter Depth French Door Refrigerator for
Samsung 26 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars421 ratings421 reviews
  1. 5 stars67% (283)
  2. 4 stars18% (75)
  3. 3 stars3% (13)
  4. 2 stars2% (8)
  5. 1 star10% (42)

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Showing 221-230 of 421 reviews
Apr 26, 2025
DISAPONTED 1
1 out of 5 stars review

NOT EFFICENT !!!!!!!

I BOUTHT THIS ONE MONTH AGO SO FAR THE WATER DISPENSER DOES NOT WORK.ICE MEKER DISPENSED ALL IN THE DRAW BELOW. IT DOE NOT MAKE ANY SENCE IF ICE CAN BE ACCES FROMTHE DOOR WHY HAVE A DRAW FULL OF ICE WAISTEING SPACE AND STORAGE TOP SHELF IS NOT STEADY CAN PUT NOTHING ASIDE FROM EGGS VERY UNSTABLE AND WEAK AGAIN WASTE OF SPACE/STORAGE LEFT DOOR IS TRICKY TO CLOSE WITH THAT SILLY FLAP. THE BOTTOM DRAW STORAGE IS MINIMUN NOT FAMILY FRIENDLY MORE FOR SINGLES RELLY DISAPOINTED AND DISCUTED WITH THIS FRIGE WILL NOT RECOMEND TO NO ONE

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link for troubleshooting steps for your water dispenser that is not working; kindly choose the one that matches, watch the video, and click the embedded words. Samsung refrigerator water dispenser issues. https://www.samsung.com/us/support/troubleshoot/TSG10003791/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148933091) to help our team pull up your information when you message us. Thank you. -Ricardo

Aug 13, 2024
preussen
5 out of 5 stars review

Great fridge with great features.

[This review was collected as part of a promotion.] Wonderful fridge with ample space. The design opens up for versatile applications to fit our needs. We tend to have differant needs for space with the seasons and this fridge can easily accommodate larger items or many small items. The three different ice makers ensures that we are always stocked on ice, especially when entering company.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Nov 11, 2024
Karen
1 out of 5 stars review

The Worst Refrigerator I have ever owned

We bought this refrigerator in 2020. It is the WORST refrigerator I have ever owned. We had to call a repair man within the first 6 months because the ice maker kept freezing up and would stop making ice. I never write bad reviews, but I am so fed up with this refrigerator and don't want anyone else to purchase one. The ice maker freezes up every week or two and has been for the past few years. We have to take a hair dryer to it all the time to melt the ice to get the huge chucks to come out so that it will make ice again. DO NOT EVER BUT THIS BRAND OF REFRIGERATORS.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from Samsung Care

Hi Karen, We understand how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your ice maker, kindly click the embedded words. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147666175) to help our team pull up your information when you message us. Thank you. -Ricardo

Jul 11, 2024
LJBK
4 out of 5 stars review

Room to spare.

[This review was collected as part of a promotion.] I would give my new Refrigerator a 4.5 rating. When the fridge is level the water drips from the water dispenser for a few seconds after using it. Also the in door ice maker has water mixed in with the ice when dispensing the ice. I raised the front of the fridge a bit and the water dispenser drips less, but water still drips from the ice maker when I dispense ice from the door.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Mar 28, 2025
emcm
1 out of 5 stars review

worst mistake ever.

This refrigerator is terrible I had it for 8 months tried to get it fixed by Samsung and it did not get fixed and the tech came out twice they deemed it unfixable. They wont refund me but giving me Samsung credit. The compressors on these are not big enough for the mega capacity refrigerator.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from SEA Care

Emcm, we understand how frustrating it can be if one of our service technicians deems your fridge unfixable and credit is provided instead of a refund you want. We want to speak to you directly to discuss this matter and see what other options we can provide to help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148691389) to help our team pull up your information. Have a great day. ^Camille

Aug 15, 2024
Anonymous
5 out of 5 stars review

Best ice maker EVER....4 DIFFERENT KINDS

[This review was collected as part of a promotion.] I've had this refrigerator for a month and it is the best ever! It makes 4 different kinds of ice.It is so convenient and beautiful! The lights inside are amazing.It keeps everything fresh.It is Is a very wonderful refrigerator!

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Jun 3, 2025
RobP
1 out of 5 stars review

Don't waste your money...

[This review was collected as part of a promotion.] Preferred our Figidaire Gallery series soooo much more. This fridge is NOT fingerprint resistant. Our grandkids make a mess everything they're over. Have to constantly wash it. Shelving options are horrible. It might be 3 - 4 cu. ft. larger than out Gallery but the interior shelving layout is horrible. Wasted space. We have to lay down a lot of taller items. Finally it has this cold plate or metal wall in the back for cooling. I don't care what you set the temp to, we're freezing any liquids near the back every time. Even our eggs froze in the fridge.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from SEA Care

Hi RobP, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in addressing the frost in your refrigerator. Kindly watch the full video. My Samsung refrigerator is too cold: https://youtu.be/40o6rKjU9UM Here's an additional link to maximize the use of the refrigerator's space. Learn more by checking the hyperlinks. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149440604) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jul 11, 2024
MovieLuvr
5 out of 5 stars review

Awesome appliance!

[This review was collected as part of a promotion.] I bought this refrigerator last year. It is exactly what I expected. Keeps things cold or frozen, whichever the case may be. Four different types of ice. Filtered water. Lots of space. Love the finish!

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Dec 16, 2023
JoeD
1 out of 5 stars review

**BAD** shelf design

Unhappy with the design of the shelf above the fruit and vegetable drawer. You can not separate the glass to clean it. Other models from Samsung have tabs in the back to allow the glass to be removed but this model does not. Major issue for harboring mold growth with no real solution to clean it.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from Samsung Care

Hi JoeD, We completely see your point about the design of the shelf on this Samsung refrigerator model. I will be sure to pass on what you have told me regarding the design of the glass shelf to our product team for current and future product development. Should you need assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146645159 to help our team pull up your information. Leo

Dec 1, 2023
Shamsa1
5 out of 5 stars review

Better than my old one!

[This review was collected as part of a promotion.] Thank you to review this product. My previous refrigerator was old and at the point of no return. The new Samsung refrigerator has much more space than in our old one, and this new one we reach the back with so much space . The water and ice dispenser is great and the ice comes from two places (the second one dispenses ice in the freezer). The freezer also has plenty of space to store frozen items.

Review from The Insiders
Helpful?54FTATZO3V6P13611014866