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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars625 ratings625 reviews
  1. 5 stars82% (511)
  2. 4 stars13% (81)
  3. 3 stars2% (13)
  4. 2 stars1% (5)
  5. 1 star2% (15)

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Showing 621-625 of 625 reviews
Nov 15, 2023
hate this washer
1 out of 5 stars review

bespoke is a joke

bespoke is a joke. it broke on arrival. bought a speen queen and its so good unlike this junk

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from SEA Care

Hello there, Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Camille

Apr 7, 2023
Diamond
1 out of 5 stars review

Worst washer ever 😩

Just bought them a month ago making a squeaky sound like crazy

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from Customer Care

Hi There, Your convenience while doing the laundry matters to us. Consider the following tips below to keep your washer in top condition. Samsung washers are generally very quiet, and most noises are normal or easily corrected. Your washer will vibrate and make some noise, but it should be barely noticeable. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw Understanding noises and error codes on your Samsung washer: https://www.youtube.com/watch?v=SknGZKLd9AY Proper leveling the washer will help prevent potential noises; see this guide about "Install a Samsung washing machine in your home" and click under "Level the washing machine": https://www.samsung.com/us/support/answer/ANS00051342/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145661165, to help our team pull up your information. Have a great day! ^Chrystel

Sep 25, 2023
Samsung
5 out of 5 stars review

Great washer and dryer

Works as expected, excellent washer and dryer would recommend.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Apr 7, 2023
James
1 out of 5 stars review

Bad😩

I just bought it and the drummer making a squeaky sound like crazy

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from Customer Care

Greetings, We care about making your laundry experience as convenient as possible, James. Let's help you with your washer. Samsung washers are generally very quiet, and most noises are normal or easily corrected. Your washer will vibrate and make some noise, but it should be barely noticeable. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw Understanding noises and error codes on your Samsung washer: https://www.youtube.com/watch?v=SknGZKLd9AY Proper leveling the washer will help prevent potential noises; see this guide about "Install a Samsung washing machine in your home" and click under "Level the washing machine": https://www.samsung.com/us/support/answer/ANS00051342/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145661201, to help our team pull up your information. Have a great day! ^Chrystel

Aug 13, 2024
Joey
1 out of 5 stars review

No good

Been using this around 10 months. Washer is making a big bang noise.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from SEA Care

Hi Joey, We recognize your feelings regarding your washer making noises. We would love to help you. The link below will walk you through the steps to determine why your washer makes noises. It includes a video that we recommend watching in full. The Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ We would love to speak to you directly for further assistance we could provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147437747) to help our team pull up your information when you message us. Thank you. -Kimberly