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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars
903 ratings903 reviews
  1. 5 stars81% (733)
  2. 4 stars13% (118)
  3. 3 stars3% (26)
  4. 2 stars1% (8)
  5. 1 star2% (18)

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Showing 471-480 of 903 reviews
Aug 20, 2022
Reviewer name: Jhicks713
5 out of 5 stars
5 out of 5 stars review

Looks good and cleans better

[This review was collected as part of a promotion.] before trying my first load i played around with the menu and decided to add this washer to my smart things app. i connected seamlessly with no issues. the menu was clear and easy to understand and provides numerous options for different materials, soil levels etc. one feature was tested right away; during my first wash the unit was so quiet i used the option to turn on the light just to make sure it was actual washing, it was! my clothes came out clean as expected and i would definitely recommend this based off its performance and the added bonus of looking stylish as well.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Aug 31, 2023
Reviewer name: Jimbo63
3 out of 5 stars
3 out of 5 stars review

Can't change the language!!!

[This review was collected as part of a promotion.] Love the set. Have the washer and dryer. Only thing, unable to get the language changed to English!!! I have called multiple times, it's been 2 months! It started in French, now Spanish. No idea how it changed. Unable to get assistance on the phone. One service call was placed, but they canceled? Been operating from my phone!

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from SEA Care

We can imagine the experience you went through. Let's get the language sorted out conclusively, Jimbo63 We would love to speak to you directly to get the washer language change to English. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146243510, to help our team pull up your information. Have a great day! ^Chrystel

Apr 3, 2023
Reviewer name: Alistair
5 out of 5 stars
5 out of 5 stars review

Amazing washer

[This review was collected as part of a promotion.] I bought this almost a month ago now, and my wife loves it. Makes it so easy to wash our clothes rather than having to go to a wash house. Even beats out the washer my parents in-law have. Ours is faster and better.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Oct 14, 2023
Reviewer name: PronceAlbert
5 out of 5 stars
5 out of 5 stars review

Quiet and sleek

[This review was collected as part of a promotion.] Super quiet and sleek. So far everything is fantastic, the only issue being that the machine must be slightly larger than the one it is replacing, as it doesn't fit in the closet and allow the door to close. The plug prevents it from being pushed against the wall. A flat plug would have avoided this issue.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Feb 27, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Delivered damaged, unit length longer when stacked

Washer came with exterior damage, and it wasn't noticeable until the delivery guys unpackaged it outside my condo building before bringing it in, I didn't ask them to unpack it, nor did I get the chance to look for the damage, now I can't send it back. Also, this unit measurement is off when stacked. When the dryer sits on top of the unit, it's flushed the back of the washer, not the front, therefor you lose space on back due to the vent and wiring, which is something I didn't notice until after receiving it. Personally thinking of returning it. Would you buy a brand new car with dent on it?

Review from Samsung Canada
Helpful?6KASYAR70FA813610918919
reply from Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.

Jun 22, 2023
Reviewer name: Katsung
3 out of 5 stars
3 out of 5 stars review

A glitch or two

[This review was collected as part of a promotion.] Much of the time when I am running a cycle, a small article such as a rag, or a sock gets wedged between the drum and the frame of the unit. And it will not let me shut it off to correct the problem until all of the water is out of the unit.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from Samsung Customer Care

Hello there. Let's help you with your washer. Your washer has an automatic door lock which enables it automatically during a cycle. We recommend you properly load your washer to prevent this from happening again. Kindly check this link to your user manual about the door lock. Turn to page 36. https://downloadcenter.samsung.com/content/UM/202301/20230103165613487/WF8700B-WF6700B-MD_SimpleUX_UM_DC68-04386B-02_EN_CFR_MES.pdf Also, here is a link on how to properly load your washer. Loading your washer https://www.samsung.com/us/support/answer/ANS00080262/ Should you ever need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145938871) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Nov 1, 2022
Reviewer name: JB91
5 out of 5 stars
5 out of 5 stars review

Great washer!!!

[This review was collected as part of a promotion.] Great washer - it does a tremendous job on cleaning and getting stains out. But also, tons and tons of cleaning options. And the hookup to smart things makes it really easy to check in on a laundry load or restart the machine or customize settings and see data on my usage. The bespoke look is perfect for my new house and matches my bespoke fridge as well.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Jan 17, 2023
Reviewer name: Rick
5 out of 5 stars
5 out of 5 stars review

Great Washer!!!

[This review was collected as part of a promotion.] Great washer. Much quiter than my previous 7years old washer. Much less vibration during spinning cycle. But feels like it is louder than ones they are selling in Korea which I have used same model.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Aug 22, 2022
Reviewer name: Jhicks713
5 out of 5 stars
5 out of 5 stars review

Looks good and works better

[This review was collected as part of a promotion.] My new washer and dryer was installed today, I have never been excited to wash clothes until today. With the first load I played around with the menu and noted the numerous options and changes with the settings. Since It was a small load I chose the speed wash. I noticed from start up that this washer is very quiet compared to my old unit, I work from and had the load going while having a conversation with a colleague and had no issues. My clothes came out very clean. I also played around with the menu on the dryer and chose the speed dry option for my small load, everything came out good and dry with no issues, the dryer is pretty quiet as well, the only noticeable noise was the buttons clinking as it spun, but the dryer itself is quiet and efficient. I would definitely recommend this set based off of performance. I took a moment and set the unit up with wifi and had no issues connecting with my Samsung phone app for additional control. The anesthetics are wonderful, it looks beautiful and ads a little bit of pizzazz tp the laundry room.

Review from The Insiders
Helpful?6KASYAR70FA813610918919
Nov 16, 2023
Reviewer name: New build
5 out of 5 stars
5 out of 5 stars review

The best

[This review was collected as part of a promotion.] Bought this for a new build home and it's an absolute joy. It's actually nice to have the ability to connect to my phone. It's also not an issue to wash our king blankets. Couldn't ask for more.

Review from Samsung US
Helpful?6KASYAR70FA813610918919