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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars628 ratings628 reviews
  1. 5 stars82% (513)
  2. 4 stars13% (82)
  3. 3 stars2% (13)
  4. 2 stars1% (5)
  5. 1 star2% (15)

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Showing 201-210 of 628 reviews
May 20, 2023
Mike
5 out of 5 stars review

Tons of features Clean look

[This review was collected as part of a promotion.] Bought these when my old dryer broke, a few months after putting all Samsung Bespoke appliances in our kitchen. So far super happy with the machines and love that I can monitor and send cycles and settings through the app. Super convenient and I love being able to see how much power I am using in my machines. Loving the washer, dryer and all of our kitchen appliances from Samsung Bespoke line.

Review from Samsung US
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Nov 1, 2022
LoveIT
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Purchased the Bespoke 5.3 cu. ft. Ultra Capacity Washer 3 months ago and we love it! The intuitive dial is easy to use and provides many options for various load settings. It was easy to set up and operates quietly.

Review from Samsung US
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Sep 24, 2022
BlessedOne2
5 out of 5 stars review

Sleek, technically advanced, time saving

[This review was collected as part of a promotion.] i have to say that i am very impressed with the many options for washing and drying my clothes now. are use half the amount of detergent and fabric softener that i was using before. my clothes are clean and fresh. i love the steam option and the wrinkle option on the dryer. both the washer and the dryer are very quiet while in use, but they definitely let you know when your cycles are done. they have a nice tone that lets you know once it’s complete. having 3 dogs, 3 kids, and a grand baby it’s important that my clothes, comforters, and rugs stay sanitized and clean. this duo gives me both. i definitely recommend to any and everyone. you will not be disappointed.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Oct 18, 2022
mihgab
5 out of 5 stars review

A must have!

[This review was collected as part of a promotion.] .My wife and I decided to upgrade our 9 year washer and pair this Samsung Dryer with Samsung washer.It is incredible easy to use,washes excellent at every preset an load you choose.Washing is like a charm,no complains at all.The light in both is a great addition.Setup for every load is easy,wireless conection is great and you can see on Smart things every cycle.From ordering,to delivering and instalation everything was smooth.We are delighted of this new laundry and very happy with it.From instalation to usage,everyting ran smooth No complains at all.

Review from The Insiders
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Apr 4, 2023
Markh92
5 out of 5 stars review

Quiet, easy to operate

[This review was collected as part of a promotion.] We have had the machine for about 6 months. It's super easy to operate, quiet, and fast. The machine talks to the dryer with recommended setting. WiFi connection sends you a notification when it's done and you can send settings via your phone if you want. It will also remind you when to run the clean cycle. It's a very modern setup. We have ours stacked and together with the stacking kit it looks like one unit.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Mar 13, 2024
banu
1 out of 5 stars review

Worst washer, detergent tray filled with water

We are having worst experience with this washer, even with HR detergent and good softener, clothes smells bad after 1-2hours of washer cycles. If we fill Softener before putting clothes in, softener will leak even before washer is started, drips on our hands while loading clothes into washer tub.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from SEA Care

We understand how crucial it is to have a washing machine that works efficiently in your home, banu. Let us help you out. Please refer to the resources below for solutions for your washer's detergent drawer. Please click the links and hyperlinks and watch the instructional video for tips. Dispenser drawer issues in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146949829, to help our team pull up your information when you message us. Have a great day. -John

Sep 18, 2023
Vmcastro
4 out of 5 stars review

I wish I bought a front loader sooner

[This review was collected as part of a promotion.] Purchased online and ha dit delivered and installed. The delivery team was a bi skittish for my liking and they told me the valves were connected and to a test run. I use cold water for washes so didn't realize they forgot to turn on the hot valve back on. Delivery was just a bit of a headache. However, the machine itself is very quiet, it connects to the smart things app and I can control a bunch of features and get updates on issue. Ie the water valve not supplying hot water and to check water supply.

Review from Samsung US
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Nov 1, 2022
jb91
5 out of 5 stars review

amazing washer and features

[This review was collected as part of a promotion.] Great washer - it does a tremendous job on cleaning and getting stains out. But also, tons and tons of cleaning options. And the hookup to smart things makes it really easy to check in on a laundry load or restart the machine or customize settings and see data on my usage. The bespoke look is perfect for my new house and matches my bespoke fridge as well.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
Aug 5, 2024
Peter
1 out of 5 stars review

Just OK - good but not great for sure.

[This review was collected as part of a promotion.] Pros: (1) clothes are usually quite dry after the spin cycle. (2) washer usually stay secured and quiet during a spin cycle. Cons: (1) Some water drips out of the door when I open the it after a wash. (2) the pre-programmed cycles do not allow for manual tuning (3) the touch controls are not back-lighted - difficult to see. (4) the touch controls are too sensitive - easily triggered by accident. (5) clothes are 'warm' after a 'cold' wash - I'll call for service when I get a chance.

Review from Samsung US
Helpful?6KASYAR70FA813610918919
reply from SEA Care

Hi Peter, We understand how you felt about your experience. Let us help you with the washer. We would be delighted to communicate with you directly and assist you in any way we can. Don't hesitate to get in touch with us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147411771) to help our team pull up your information when you message us. Thank you. -Kimberly

Nov 14, 2022
Jonb
5 out of 5 stars review

Great washer and dryer

[This review was collected as part of a promotion.] We bought this a month ago, have used it 14 times so far and I love it. The best feature is that it let's me know when it is done, no matter where I am at in the house. I highly recommend the bespoke series. I love it so much that we ordered the bespoke fridge with the smart hub.

Review from Samsung US
Helpful?6KASYAR70FA813610918919