Product is exactly as described. Arrived quickly and in excellent condition. Thoroughly enjoying this product.

Love this coffee maker, easy to use and love it especially because it keeps the coffee HOT for 2 hrs

We bought this to replace our last one, and were pleased to find the exact same model. We only want a basic model and this coffeemaker is perfect for our needs. The only 'issue' that I have: I wish there was an easier way to clean the inside of the water reservoir (not removable); it gets dirty inside and it's really hard to clean the bottom. Hopefully, this one lasts as long as our last one.

mine did not come with the charcoal filter as it was suppose to

We liked that it was white, simple and reasonably priced. Functions well except it doesn't make the coffee quite as strong as our old coffee maker, using the same amount of coffee grounds.

The description/photos of the product makes it seem like you’ll receive a special/club value with included charcoal filters, but I received NONE, as did others who have reviewed here. I realize too late, after this has arrived, that all of the positive reviews are from promotions… make of that what you will.

Do not buy this if you want to use the auto hold feature. I purchased this for the auto hold feature. It worked a few times but no longer works, coffee spills all over the counter if I try to pour a cup of coffee before the brew cycle is finished. I could've purchased a $20 Mr Coffee pot that does the same thing this one does.

When I filled the reservoir and put it on the coffee maker, it started leaking. The buttons also didn't work when I tried to set the clock.

Do not buy if you put your coffee pot under your cabinets on the counter. There is a steam vent that will ruin your cabinets.

Ordered 2 of these. BOTH arrived with water in the reservoir and on the outside of the unit.Big drops. I guess it was water?? What a nightmare. I do not recommend this machine. Weird bc they were packaged securely,