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Customer reviews for Samsung 30 cu. ft. French Door Refrigerator w/ Family Hub for
Samsung 30 cu. ft. French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
246 ratings246 reviews
  1. 5 stars74% (181)
  2. 4 stars17% (42)
  3. 3 stars2% (5)
  4. 2 stars1% (2)
  5. 1 star7% (16)

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Showing 111-120 of 246 reviews
Apr 10, 2026
Reviewer name: jeepguy1961
1 out of 5 stars
1 out of 5 stars review

TERRIBLE RELIABILITY!!!!!!

We purchased this refrigerator new in 2017 and were plagued with ice maker freezing up day 1... poor design according to the repair man they sent. So the icemaker never got used after about 6 months. Next, after about 5 years the Familiy Hub screen started showing jibberish and finally locked up and went black. Parts are expensive, finding anybody to work on it is next to impossible. STAY AWAY FROM THIS BRAND!!!

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
reply from Samsung

Hi jeepguy1961, It means a lot to us to hear how things have been working for you over the years. Thank you for taking the time to share your feedback, as it helps us better understand what our customers value most. Samsung offers helpful guidance to walk through common causes, outline safe ways to address ice buildup, and indicate when service support may be beneficial to keep things running as intended. You can explore the full guide here: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/ For Family Hub models, a display that shows distorted characters, becomes unresponsive, or turns black may be related to power, software, or internal connections. There are recommended steps to help determine whether the screen needs a reset or further evaluation. Additional guidance is available here: https://www.samsung.com/us/support/troubleshoot/TSG10007236/ Please keep this reference number for your records: 1152376659. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

Dec 22, 2025
Reviewer name: SammySung
4 out of 5 stars
4 out of 5 stars review

Samsung Family Hub Refrigerator

[This review was collected as part of a promotion.] This refrigerator looks and functions great. The built-in touchscreen offers lots of options and the inside is easy to keep clean. The door ice/water dispenser works great and you can have more ice in the freezer, or turn that option off if you want.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Mar 11, 2026
Reviewer name: MYJENKINS
5 out of 5 stars
5 out of 5 stars review

Fridge I didn't know I needed

[This review was collected as part of a promotion.] Been few months now since the purchase. Incredible space and versatility. Temperatures are consistent and the little things, like reminding me the door is slightly open, is very helpful. The front screen is wonderful and being put to use often. It was freezing up on a regular basis but seems like an update fixes that. Really happy stuff the outside technology and sleek look but also happy with how it functions as a refrigerator and freezer. Drawer style works for freezer, thought that was going to be an issue.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Dec 19, 2025
Reviewer name: JOP23
5 out of 5 stars
5 out of 5 stars review

Samsung never disappoints

[This review was collected as part of a promotion.] Amazing refrigerator, quick delivery and installation, love the touch screen we can watch movies listent to music and keep a family calendar on there. Love the it have 4 different ice settings and it pretty big with adjustable shelves. Cool really fast and it consistent, using the fridge with the smart things app is super cool and the camera feature is a plus all me to see inside the fridge when I'm not at home. Love the color and fingers print proof material.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Feb 21, 2026
Reviewer name: Mjolnir
5 out of 5 stars
5 out of 5 stars review

Great features and the hub is interesting

Just got this a month ago and so far so good, I'm very happy with this purchase. It's exactly the same size as my previous fridge, but offers 3 more cu. ft. in the same space. The only thing I would change is the ability to remove the plate in the freezer that covers the ice maker, to give a little more room on the top shelf. I don't need 4 kinds of ice. :) Also really appreciate the discount Samsung gives to military & veterans, helped me save even more than shopping at a traditional store.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Mar 10, 2026
Reviewer name: Teddysolm
5 out of 5 stars
5 out of 5 stars review

Stylish Fridge with Excellent Storage

[This review was collected as part of a promotion.] I’ve been using this Samsung 3-Door French Door refrigerator for the past few months now, and overall it’s been great. The inside with plenty of space for groceries and larger items and with the bottom freezer design because it keeps frequently used items at eye level. The fridge also runs very quietly, which is a nice bonus. The temperature control has been consistent, and fruits and vegetables stay fresh longer compared to my old fridge. The modern design looks really good in the kitchen as well. So far, I’m very satisfied with the purchase and picked out the right one for the family.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Sep 10, 2024
Reviewer name: Vini
5 out of 5 stars
5 out of 5 stars review

Great features and love four types of ice.

[This review was collected as part of a promotion.] I bought this a month ago and finding this product so useful with all positive features.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Aug 13, 2024
Reviewer name: Joan
5 out of 5 stars
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] My family love this refrigerator, so much space and fun. 3 different type of ices

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Aug 13, 2024
Reviewer name: Oscar
5 out of 5 stars
5 out of 5 stars review

Awesome features and excellent space!

[This review was collected as part of a promotion.] We love our refrigerator. It has many great features and great space!

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Jul 18, 2026
Reviewer name: Xxxazboo
5 out of 5 stars
5 out of 5 stars review

It's really nice

[This review was collected as part of a promotion.] It's nice and everything except that it freezes alot and causes issues. Although its easy to fix

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548