Great experience with the folks at Windmill! I was very impressed with the understanding and speed at which they handled my issue. A new replacement unit was at my door in just a couple of days. Really enjoying our new unit on this hot and humid day! Thank you.

I love my new AC! I got the 12,000 BTU one because I have about 1,500 sq ft down stairs. It cools the whole place very easily! I love having the app on my phone to allow me to turn it on when I'm on my way home. I just purchased another one for my upstairs area! Super easy to install in the window and it's nice to have the winter cover so I don't have to remove it from the window. Just need the 12,000 BTU cover to come back in stock to get one!

The AC is quiet, powerful and efficient. I had an issue with the thermostat and I called customer service. They were extremely helpful and we trouble shot together. When we couldn’t solve the problem, they replaced the unit free of charge. So far, working with Windmill has been a wonderful experience.

Took the plunge and came across this modern AC after reviewing different models. It’s far quieter than the conventional older traditional air conditioners and I love that I can use the app or Alexa to turn it on & off. I will say, I did have to get someone to install the triangular outlet but the wait was worth it! Very happy with my purchase.

The design of this AC unit is beautiful, simple, and functional. It definitely cools my space better than any other I've had. There was an issue with my original unit, but Windmill support made sure I received a replacement quickly, and working with support was a superior customer service experience. I love my Windmill!

Received the unit, packaging was secure and slick and install was an absolute breeze. Connecting to the network was easy (side request, would love home assistant integration so that I can build in more automations in my home). Once I turned it on I experienced an annoying rattling noise and a deep vibration that felt like my home was going to shake off the foundation. I went to contact support over the phone/chat and, unfortunately they don't have this option. Contacted support via email instead which I hate because this is normally day to day communication instead of immediate. Wowzers trousers. This customer support team is next level. I received a 4 paragraph email within minutes of my email. It was so fast I thought it was automated. It was so thorough that I am still struggling to comprehend the typing speed of the individual (Skye) that assisted me. The team went back and forth with me for quite a few emails and were unable to fix the issue. No worries! They sent me a new one, no arguing, no questions. Just help and accountability. I literally cannot ask for more from a customer service group. On this alone, Windmill AC is worth it. The product itself is beautiful (we all know that) and the interface is easy. I particularly love that the air is pushed on the sides and top, instead of from the front. This means people nearby don't get blasted with cold air, i.e. you don't have a freezing cold spot right next to the AC which I had with every other window and portable unit I've had/experienced in the past. Love this product, love this team. 100% recommend to all.

I am very happy with my purchase of the windmill air conditioner. It effectively cools my bedroom and home office, has low noise, and it was easy to install. The quality of the air conditioner is excellent, and I would highly recommend it to anyone looking for an effective and affordable cooling solution. Thank you for making such a great product!

Love this ac, the fan is super quiet and I will say I bought the whisper tech and it is not very loud but to be honest a bit louder than I thought it would be. Still worth it in my opinion. Installation was amazing and the warranty came in handy because my first model made a lot of noise and was rattling. Customer service was super easy and quick and they had a new ac delivered the next day for me. They took the old one with them which was great. I love how it looks and it cools the room super quickly. I like the app, the eco setting doesn’t work and so far the scheduling part of the app hasn’t worked for me either. But I like being able to turn it on on my way back to the apartment and come in to a cool room. Very easy to install and not too heavy either.

Absolutely love. I live in northern New England where up until the past few years you really didn't need AC. I decided to upgrade my dinky window box to Windmill and I am so impressed. I left the house to go run errands after installing and when I walked in thought the AC had actually stopped because it was so quiet. Going to purchase a second one for my bedroom as we speak.

Super quiet and good ergonomic design. I’ve been searching for a quiet window a/c. They all claim to be super quiet, but windmill is the first to deliver. So good, I’ve bought 3 and will definitely be replacing other a/c’s with Windmill as able. I love the app, although I am still in the learning phase of all the different settings it offers. I would definitely, highly, recommend.