The instructions with the AC are clear & easy to understand. The look of the AC is appealing & the angle the air blows out from the top is effective to cool the room. The remote is helpful. I had an issue come up & customer service was prompt & solved my problem. It was easy to install.

The unit arrived quickly It is simply excellent. It cools the room very well. It’s quiet. The design is really special in that it looks and feels modern and clean, both from inside and outside. The instruction manual is really easy to follow. After carefully considering many competing manufacturers’ products, I believe that I made a good decision in purchasing this Windmill AC. The only reason that I didn’t give it 5 stars, is that I have triple track storm and screen windows and installation was difficult. At first I tried mounting it flush with the storm window on a north facing window. I then realized that, when it rains hard, the rain will penetrate the accordion style side curtains and flood my window sills. So I moved it flush with the interior double hung window. When I lower my outer-most storm window, it hits the top of the AC and leaves 8” wide openings on both sides. I cut plexiglass to fill these gaps, but, because the unit is rounded, the fit is not perfect. It remains to be seen how much rain will infiltrate my window sill.

My brother and I were ready to install it and had all these extra tools and stuff prepared and couldn’t believe how quickly it went, and also that we didn’t need any extra tools! Pre-assembled accordion sides is a time saver and game changer. Taking off one star bc despite being WhisperTech, it’s really quite noisy during the cooldown phase after the desired temp is reached and the compressor turns off.

Though I was thoroughly pleased with my windmill AC unfortunately I had a situation and the unit wasn't operating correctly. Frankly, I was concerned that the only way to communicate with customer service was through email, but my concerns were eased when they responded quickly. After working with me to try to correct the problem they decided that the unit should be replaced and had a replacement shipped within 2 business days. Their customer service team is superior to any other company I have ever had to deal with! I am now, again, enjoying the comfort my ac provides.

I would like to thank the entire team that made sure my experience was great and a special thanks to Maggie and Skye who went out of their way to help I would not think twice about doing business with this company great product and great customer service

I am sure the AC is great. I've only had it in a few days and not operating it yet. Weather's not hot. However, there's a serious flaw in your mounting instructions. Please refer to my last two emails to your help team. I've not yet heard back from them, even though on previous resolvable matters I heard immediately.

I loved my Windmill AC, but not long after I bought it, the ground to the plug broke, rendering the unit unusable. After contacting customer service, I was delighted when they assured me that they would send me a new AC, and it arrived in less than a week. Not only is the product fantastic (quiet, and perfectly chilling), but customer service is fantastic. Wholeheartedly recommend!

We have a kitchen/living room area with a huge, arched ceiling. Any air conditioner powerful enough to cool the area was too big for our windows. Enter Windmill. It kept us cool during the current heat wave caused by the global warming that many idiots still claim doesn't exist, and it looks great. A friend saw ours and immediately ordered one for herself. Thanks for such an excellent product, guys.

I ordered a Windmill Whispertech AC and it was super loud. I was walked through a very comprehensive troubleshooting process and it did not fix the issue. They overnighted me a new AC unit at no additional cost. The new unit is amazing. It is so quiet - incomparable to regular window units. It also does a great job of cooling down my house. I live in a small Cape Cod and this one AC cools the entire first floor (with the help of some ceiling fans!).

In love! Cools up my small room so fast and the wifi capability is amazing. Easy installation. The design is so minimalist and non-clunky. The fit is perfect as well. Took me no more than 10 minutes - had friends come over and they bought their own because they were so amazed at the compactness but huge punch of air. It’s also very good at blowing just the right amount of air which you can control. Love it!