Sleek packaging, arrived on time, works great. Setup was pretty easy but had a little trouble syncing it with the app. Luckily, customer service was very responsive and was able to resolve my issue quickly. Now after using it for a few weeks, I think it's not as quiet as I would've hoped but overall I'm pretty pleased. I love having the ability to control the AC through the Windmill app

The 10k BTU air conditioner that I ordered was damaged in shipment. I got in touch with Windmill's customer support, and they were in real-time conversation with me via e-mail to troubleshoot the problem and then determined that the unit needed to be replaced. They worked with me to schedule shipment so it would fit my availability, and followed up to make sure all was well. Thank you Eddy and the rest of the Windmill support team!

They are used in an apartment in NYC. Crazy small windows. They installed easily, they look fantastic and they completely cool the aprartment. I say they as I installed 2. Very happy with the whole process, from ordering, delivery, installation and how they work.

I wish I could give them more stars! I had a technical issue with my unit and after troubleshooting it via email for 30 min I had a confirmation number with a brand new unit coming my way!! Insane costumer service!! Aside from that the unit itself is amazing! It sits in our living room so it’s been so nice to be able to hear the TV and not have cold air blowing directly on you. Quit and efficient machine!

Windmill ACs are incredibly easy to use, are really nice to look at, and very quiet. I have nothing but good things to say about Windmill. Plus, I needed to contact customer service about an issue and they went above and beyond to make sure everything was as it should be. Wonderful company.

It is really a great unit. It runs really quite and good air flow. I couldn't' be more pleased with an air condition unit. Thanks fore giving me such a great product. and I would give this unit a top rating in design and so quite. ron in Manassas VA.

Easy to install, app works well, quiet and efficient. BUT there appears to be a major design flaw - once the unit is cooling, some internal problem (per Windmill) messes the sensor up. It cools the room, but it keeps cooling and cooling, won't shut off unless I turn it off0, and meanwhile tells me the room is 65 (which would mean it shouldn't cool). No use having an app-controlled ac if you actually have to be in the room to make it work properly.

Original unit was functioning as "Fan" only. No change after troubleshooting. Windmill customer service was responsive and supportive. New replacement unit (no additional cost) now installed and fully operative. Something of a novelty in the year 2023 to have a company whose customer service is easy to access and who stands behind their product. Highly recommend.

I had a hard time deciding on what AC to replace my recently purchased noisy Haeir. I ran into a friend and she suggested Windmill. I had been looking at all the AC’s online. I took the leap for the Windmill whisper tech. I couldn’t be happier. So so quiet. It also cools two of the rooms 300 Sq feet in my small condo. The suggestion to use Taskrabbit made the process even easier. Setup, disposal of my old new AC and helped set it up with my phone. I can’t say anything bad about this AC. Worth the dollars.

The first unit arrived…it looked great and was quiet but the room didn’t cool as it should. I reached out to customer service who was very responsive even during off hours. They helped me trouble shoot and eventually determined that a new unit was necessary. The new unit came in and is working perfectly! Fantastic customer service and I am definitely happy with the new unit.