The soft mattress is great. The pillows are comfortable and the bed head and foot raising is great. My back feels a lot better in the morning. Only thing I wish I had gotten a king size vs queen. Always had a king bed but decided to downsize. It's still great.

[This review was collected as part of a promotion.] I have had this bed for about a month. In that short amount of time there is a noticeable difference in my back and shoulder pain. I wake up in the morning feeling rested. The best decision I have made! The customer service is wonderful too.

Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

I would give this 5 stars for comfort but am disappointed at how hot it gets in the summer. Of course I am offered an upgrade to the cool breeze if I want to spend another $1000. Disappointing that for as much as this mattress was that it sleeps so hot. Can not beat the comfort though, and since I live in a cooler climate the bed is perfect for half the year. My back pain has disappeared.

[This review was collected as part of a promotion.] Can't sleep, in fact, can't live without this mattress! It supports my back evenly and has helped me sleep a good night sleep since I got rid of my old tempurpedic mattress, which was 15 years old. Thank you for making this wonderful mattress!

We were both suffering pain in neck, shoulder and hips prior to purchasing the ProAdapt medium hybrid. Granted our very expensive name brand pillow top was 12 years old, we both ceased having pain from day one. Combined with the Ergo frame, subtle adjustments to head and feet positions have given us the best nights sleep we have had in years. Both the mattress and frame are very high quality. We absolutely love our new bed and expect years of comfort.

I have 4 bulging discs in my back and sleeping had become so painful I'd opt to sleep on the floor or couch at times. I also sleep hot and experienced the heat of a poor quality memory foam. Since getting my ProAdapt Firm I'm finally able to sleep pain-free and get out of the bed without having to creatively "roll" out of bed. I am so in love and grateful. It was quite an investment, but it cut down on numbness and shooting pain was amazing. I did try the Pro Adapt Medium at first because I was afraid the Firm would be too stiff but boy was I wrong so I swapped it for the Firm...go with the Firm if you need the support. It will conform. It is AMAZING. If only I could afford the Tempur Breeze King-size in a Firm so I could get rid of my boyfriend's Nectar!!!!! I'd be winning everywhere.

I was struggling to find the best mattress since several years. I was looking for a firm mattress that will not give back or shoulder pain. It's just perfect. Have been using since 3 months and just love it. It's costly though. This one is not like the other brand mattresses which give feeling of "trampoline".

Purchased thinking this would be great choice for new comfy bed and keep us cool in hot summer, but we were wrong. The mattress has not conformed to our bodies nor does it keep us cool. It is fine if you like firm. Unfortunately, this is not for us. The service was great , easy delivery.

So we are still in the "break-in" stage as we've only slept on it for about 3 weeks. So far though, it is the best mattress we have owned. The mattress is firm enough where you don't sink in but just enough to feel cradled. I have been sleeping a lot more than usual and now I don't fight for the living room TV. I rather be in my bed!