The mattress and frame are of great quality and very comfortable. The very difficult part is in getting our mattress and frame registered with tempurpedic. A serial number is required. Your chat line told us the serial number is on a tag found under the mattress cover. We remove all bedding and mattress cover all the way - no tag. We finally found the tag pressed under the mattress between the bottom of the mattress and frame. When you are elderly, this is a very difficult task. Now to register the bed frame. I'm a little worried about finding the serial number for our frame. It would be most helpful if you consider your elderly customers in the future. Maybe have the serial number printed on the receipt or place the tag in an easier location.

This mattress is very expensive to have only lasted for three years. Purchased in 2021, at first it was ok, the motion transfer was terrible. For the past few months my husband and I have been waking up with terrible joint pain. We tried to remedy with adding a topper, it helps with the pressure relief, but sleeps incredibly hot. This mattress was too expensive to only last a few years. Do not recommend.

We were both suffering pain in neck, shoulder and hips prior to purchasing the ProAdapt medium hybrid. Granted our very expensive name brand pillow top was 12 years old, we both ceased having pain from day one. Combined with the Ergo frame, subtle adjustments to head and feet positions have given us the best nights sleep we have had in years. Both the mattress and frame are very high quality. We absolutely love our new bed and expect years of comfort.

Changed my very old but hardly used queen-size firm mattress and decided to reward myself with a tempur pedic. The experience with the retail store wasn't the best, having to have the mattress changed 4 different times due to wrong mattress delivery. I purchased the king size (split) medium hybrid pro adapt but they delivered the soft mattress by mistake the first time. Tried it for 2 nights and didn't like it. They picked up the soft mattress only to deliver a medium mattress. Again, tried it for a month (per the store's recommendation), but returned it after a month and they finally delivered the correct mattress after 2 1/2 months. It took me almost a week before I truly appreciated the mattress. At first, I found it hard to move and change positions, and also still found the mattress a little firm to my liking. It all changed after a week or so. Waking up in the morning has been less painful with no struggles, and no muscle and/or back pains. I love that the mattress have some kind of cooling effect. Choosing the medium-hybrid was the right decision. I enjoy the versatility of the base and its special features. The only thing I didnt particularly like was how the sheets get out of place every time I use the incline/decline positions of the base. I fixed the problem by buying suspenders :).

I bought the split king and I have been very pleased with it. These are the most comfortable mattresses I have ever slept on. I have back problems and my husband has sinus problems and we adjust our beds appropriately and have had no problem since we purchased these. I would definitely recommend them to anyone.

[This review was collected as part of a promotion.] I have had nagging lower back pain for years and I sleep very hot. As a result, my sleep quality has been greatly reduced for as long as I can remember. Since owning this mattress, my pain has been noticeably reduced. I am nowhere near as stiff as I used to be in the mornings. I fall asleep faster and stay cooler through the night as well. Excellent purchase. Would recommend. Would purchase again.

We purchased a Pro-Adapt Firm, knowing we have 90 days to try it and purchase a different model if that one didn't work for us. After a month, we decided to upgrade. The payment system was apparently down and it took a week to get through to anyone to process the payment. We paid over $2,000 more for the upgrade over a month and a half ago. We still have not received the mattress. I've spent 3.5 hours on the phone on various holds over a couple days, only to be told that the delivery company for some reason has not scheduled the delivery. I was told I would get an answer on this and a delivery date within 24 hours. This was a week ago and I am now on the phone again, trying to get through to someone. I've been on hold for ___ minutes so far and still no one was picked up. I'm on an endless loop of an automated message. Do not buy from Tempurpedic online. If I had to do it over again, I would not buy from them at all. This has been incredibly frustrating.

This mattress is extremely comfortable. I have rheumatoid arthritis and have noticed a significant change in my sleeping patterns I no longer wake up several times a night in pain. Since it conforms to my body my entire back is supported and along with the pillow I no longer have neck pain.

I was the type of guy that didn't see the point of buying a expensive mattress. Until I kept buying mattresses that hurt my back. After my 3rd mattress in a year my girlfriend twisted my arm into buying a tempurpedic. After I bought the mattress I do t regret anything. My back has never felt so good 10/10 recommend. Don't think of the price think of the investment.

At the store the bed felt wonderful but after a few months of sleeping on it regularly....it's not providing me with the best sleep ever. I think the mattress is too firm. Well I'm over 5K in for this bed guess I'm stuck with it now. Wish I had did risk free trials of a few different mattresses for extended periods before committing to this.