The delivery team arrived Monday, October 21, 2019 a Wonderful morning at 9:15am.... I was so excited to finally have my new bed after many months of remodeling my house. The delivery guys were so polite and courteous, simply outstanding, second to none! A special thank you to Sleep Outfitters' Danville KY store Manager, Tish O'Rea!!!She was so helpful, patient and kind during the purchase plight for a new mattress set. There were many changes along the way and Sleep Outfitters made every one of them effortless and a wonderful experience overall. My joints don't ache as much anymore. I am so happy to go to sleep instead of dreading it. I Don't wake up in the middle of the night. The Zero Gravity setting is my absolute favorite!!! It truly feels like I'm floating!!!Words cannot put how I feel about my bed...Love Love Love My Tempur Pedic!!! Thank you Tish for caring about the customer and giving such excellent customer service-you're the best! I'm Never going back to a standard mattress AGAIN!!! I am a forever a customer and will tell everyone that they have to see, test and purchase a Tempur Pedic and meet Tish O'Rea!!!

This is the 3rd one I've had over many yrs. The last one lasted 10yrs and was still ok, but started to get little too soft. I like a very firm one. My first one was when I had back surgery and it "saved" my life. My back pain was excruciating, but minute I hit that bed, it was gone all night. It takes a few weeks, maybe a month or so to "break it in".. so I liked the firm one which is very firm, but after a couple weeks it settled in to my body. Now it's great. I'd strongly recommend you find a Temper-Pedic factory to try them out. They have a 90 day exchange policy, so you can use it for 90 days, and during that time you can exchange for a different one if you like. Highly recommend.

Im typically a stomach sleeper but I can toss and turn, I usually wake up when I toss and turn but not with this mattress I can find myself waking up on my side in the morning on a full night's rest! It's supportive to cradle my whole body, even on my back it feels comfortable and I'm not that big of a back sleeper! highly recommended.

The mattress in the store felt much softer than the one we received. We complained and were told it will soften over time. I had my kids pound away jumping on this thing and it has never softened. Now TempurPedic will not honor the warranty. Stay away if you want a soft mattress.

[This review was collected as part of a promotion.] I am very pleased with the entire experience from purchase to delivery. This is a quality product, my wife and I both have never slept more comfortably! My minor back and neck issues disappeared from the first night is sleeping on this amazing mattress. I would recommend this to anyone.

[This review was collected as part of a promotion.] I have never slept so well. My usual sleeps would be 5 hrs per night tossing and turning. Now I sleep soundly for 7-8 hrs. My daytime energy has changed because of this. It's the best purchase I've ever made.

The mattress is comfortably soft but firm. The only reason I rated it as less than 5 stars is that it was almost impossible for us to find and copy the serial number so register we could register it. I am 78 years old and had to lift three different corners of the mattress to find the correct label while my wife stuck her head under the mattress and wrote it down. This was very stressful both physically and mentally.

[This review was collected as part of a promotion.] We finally bought a new mattress this year. Although I cringed at the price, this mattress has been amazing. My joints feel good when I wake up. Before I would wake up, My back would be killing me and every joint in my body would hurt. Buying this is the best decision we could have made. It is not hot to sleep on. I do not toss and turn all night like I use to. I barely feel my husband move. I never thought I would sleep this well. I highly recommend this bed! We have not found any negatives yet.

We got this California King sized mattress to replace a waterbed insert mattress that we had kept way past its expiration date! We expected an initial adjustment period. But from the 1st night, it felt great! It fit perfectly inside our waterbed frame, and was the perfect thickness to let us roll out of bed without landing on the hard sideboards of that frame. The only negative thing I can think to say about this mattress is that the "Law Tag" was nowhere I could find. And the website was of absolutely no help in pointing me to the right spot to look for it. That tag has the serial number of the mattress that the online registration process requires. I ended up calling customer support, and they registered my mattress without that S/N. Still, it would be helpful if the online registration function, knowing which mattress you are trying to register, could direct you to EXACTLY where the tag could be found. Another way to be helpful about this would be to encourage retail store delivery staff to show customers this tag so the S/N could be recorded BEFORE this heavy mattress gets put in its "final resting place". P.S. I'm not writing this review because it qualifies me for entry into a monthly prize drawing (Big deal ... I never win anything ;-) I'm writing it, hoping that someone will actually fix the online website as suggested above. While it is no longer an issue for me, it will continue to needlessly frustrate future customers. You're welcome!

If you had to jump from a burning building onto this mattress you would die... it's hard as a rock, does not contour and hot! The mattress in the store is wildly different than this one. No side sleeper should ever try this. The fact my sales rep recommended it as ok is criminal. I haven't slept in weeks. It's 4am and I just moved to the couch. Don't buy this mattress it is not what is advertised in store!!!