Hi there. Thank you for reaching us. We completely understand about the trouble you’re experiencing with your LG WM4000HBA. It’s definitely frustrating to deal with a cracked drum and leaks, especially after such a short time. I appreciate you bringing it to our attention. We want to help you find a solution, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hey there! Thank you so much for the love, we really appropriate you taking the time to tell us how much you loved the quite and efficient way your washer performs on laundry day! ^ Diego

Please note that this appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. If you have further questions or concerns, please reach out to our Support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. Please be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

Thank you for sharing your experience with us! We’re thrilled to hear that your other LG appliances are working great. We’re here to ensure your front-load washer gets the attention it needs so you can enjoy it fully. Please reach out to our support team on social media through a private message @LGUSSupport, and we’ll be happy to assist you in getting everything working perfectly. We truly appreciate your continued support of LG! 😊 ^Anthony

Hey there Trina! We're glad to see how much you've been enjoying your LG washer so your laundry always comes out clean. We're just a private message away on social media at @LGUSSupport, and we'll be ready to help! *Josh