Hello, Tina. Thank you for sharing your experience with your LG Washer. Your feedback about the wash performance and the specific issues you've encountered—such as pilling, lingering odors, and fabric wear—helps us understand how the unit is performing with your laundry needs. For reference, you can explore LG washer support, care tips, and cycle guides here: https://www.lg.com/us/support/products/washers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this wash quality and fabric care issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hey there—that’s wonderful to hear! 🌟👕 Nothing beats an LG washer and dryer set that truly makes laundry easier and keeps clothes fresh. Thanks for sharing your experience—if you ever post a pic of your laundry setup, be sure to tag @LGUS on social media so we can check it out! *Joseph

Hey Peter. Thanks for your feedback on your LG washer! We're so glad to hear you're enjoying it. With its easy operation, quiet performance, and efficiency, it's designed to make laundry day a breeze. It's great that it's helping you save time while delivering the quality you expect from LG. ​For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your family!​​ ^David

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your new LG Washer (WM4000HWA) model is living up to the reliability you enjoyed with your previous LG washer. This model is designed to perform even better with enhanced features like TurboWash 360, 6Motion technology, and AI Fabric Care, giving you powerful cleaning while protecting your clothes. To keep your washer performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash performance. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

You can visit this link for different cycles and option that you can do with your LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HWA: https://www.lg.com/us/support/help-library/cycles-and-options-front-load-washer-CT10000010-1337797444134 If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Danee

Hi! We’re glad to hear your LG Washer has been such a refreshing upgrade. Faster wash times and improved efficiency make a big difference, and it’s great knowing this model is giving you exactly that! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James