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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,611-1,620 of 2,127 reviews
Jan 27, 2021
Reviewer name: SWSII
4 out of 5 stars
4 out of 5 stars review

6 week service call

About week 6 after delivery we notices water stains on the run coming from under the washer. Turns out the water hose from behind the soap trays wash leaking and a service call was required. Problem was fixed but now we need to have the rug replaced. To do that the washer/dryer and several cabinets must be removed from the room.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Oct 10, 2024
Reviewer name: dlehno
5 out of 5 stars
5 out of 5 stars review

New LG Washing Machine

We purchased this product to replace an older Maytag washer. The new LG works very well and was relatively easy to learn how to operate. The washer is exceptionally quiet and offers many different wash options. Overall, the LG works very well, is gentle on clothing, and gets clothing very clean.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, Dlehno. Thanks for taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HBA) model is delivering exactly that. The multiple wash options, gentle fabric care, and strong cleaning performance are standout features of this model, and it’s wonderful to know it’s been such a smooth upgrade from your previous washer. For more guidance, visit https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Mar 2, 2022
Reviewer name: 8david5
1 out of 5 stars
1 out of 5 stars review

Broken beyond repair after 3 years of light use

[This review was collected as part of a promotion.] Bought three years ago. Used once a week at most through that time period (i.e. ~100-150 times). Now totally broken beyond repair. Repair company said LG frequently have this problem. Way to expensive for this level of reliability.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from Social Media

Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy

Jul 8, 2024
Reviewer name: Angelus66
5 out of 5 stars
5 out of 5 stars review

Great wash, quiet and love the app!

[This review was collected as part of a promotion.] We had our previous LG washer for years and it was extremely reliable, so naturally we wanted to go with LG once again. And we are not disappointed, its works perfectly and it is much quieter than our previous washer. Love the Bluetooth and app features, I will never forget that I have clothes in the washer again with the push notifications that are send to my phone.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Sep 24, 2024
Reviewer name: TJ Jville
3 out of 5 stars
3 out of 5 stars review

Issues

[This review was collected as part of a promotion.] I purchased a front load washer and dryer in April. The dryer thru a code. Had have a repairman out. My washer we t our 2 and a half weeks ago. A repairman came out over a week ago and need another part to fix. Over a week later part came in but waiting repairman availability, which is this Friday. I’m currently out the laundromat (3rd time).

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG Digital Care Team

Hey there TJ! We appreciate you letting us know about what's happening with your LG washer and dryer units. We're glad to hear that your washer should be getting serviced today, and we'd love to know how the visit goes. Please follow up with us on social media at @LGUSSupport, and we'll be ready to help whenever you need it! *Josh

Dec 29, 2020
Reviewer name: Pete D
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] The best! I throw everything in. I use to go to the laundry mat with my comforters, pillows, etc.. Not anymore. Everything fits! And washes nice and clean. Very happy with my new LG washer and dryer!! And the WiFi is great too. I can be upstairs and see if the washer, or dryer have finished washing or drying with the LG app on my phone! So cool!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Feb 12, 2023
Reviewer name: Jen1980
2 out of 5 stars
2 out of 5 stars review

Not impressed- loud and not flexible options

The LG 4000 washing machine is frustrating because I want to quickly select particular water fill amount, temperature, spin speed, amount of time for cycle, etc. and I find myself dialing through all the different cycle options to find out which ones have the temps and options I’m needing. Then once a type of cycle is selected, I can only change a few of the options but not all, and it takes a few minutes after starting to find out the cycle duration- so then I often press stop and start over if it is estimated to take too long (over an hour or so). The washer is also noisy throughout the cycles. Disappointed.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG Social Media

We highly appreciate your honest feedback regarding your experience, We work continuously to improve the quality of our products and services that drive customer satisfaction.If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.

Jan 25, 2021
Reviewer name: ChrisWin
5 out of 5 stars
5 out of 5 stars review

Amazing Machine!

[This review was collected as part of a promotion.] It’s been about a month since I purchased my washer along with the dryer and I’m super pleased! My clothes come out clean and crisp! I absolutely love the fact the I get to adjust every wash to cater to whatever items I’m washing at the time which is super helpful because some clothes need more TLC than others! My best purchase this far!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Dec 9, 2021
Reviewer name: annnie louise
4 out of 5 stars
4 out of 5 stars review

Machine good,operating instructions not.

[This review was collected as part of a promotion.] I requested operating instructions in September and finally received them in December. I made multiple calls and then left a message on the site. Because of this i received a quick response. Thank you and I am happy withe actual washing machine,

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
Mar 13, 2021
Reviewer name: Elale
5 out of 5 stars
5 out of 5 stars review

Excellent product

[This review was collected as part of a promotion.] We got this washer a little over a month now, and we really love it. It is not noisy and even though programs seems to be longer than the old one (old, old washer), it's far most efficient a versatile. I love the App telling me proactively when to clean the tube or the overall sanity check it does. Very helpful !

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707