Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha

Hi there, Thank you for bringing this to our attention. I&#39;m so sorry to hear that your LG washing machine, WM4000HWA, is making a lot of noise and jumping around during the spin cycle. I can imagine how annoying and concerning that must be.<br /><br />First and foremost, please know that we&#39;re committed to providing reliable and quiet performance from our appliances. It&#39;s unacceptable that this unit is not meeting those standards, and I apologize for the inconvenience it&#39;s causing. Please reach out to us on social media &#64;LGUSSupport so we can help you further. ^Cris

Hi there. I understand that it can be frustrating and overwhelming when appliances are complicated to navigate, and it's important to have devices that are easy to operate. It's understandable that you don't want to have to go through a lot of learning curves to understand how to use your appliances. Let us help you with that by sending us a private message on Facebook or Twitter using @LGUSSupport, and we would be pleased to assist. ^Cris