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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars189 ratings189 reviews
  1. 5 stars73% (138)
  2. 4 stars15% (28)
  3. 3 stars3% (6)
  4. 2 stars2% (4)
  5. 1 star7% (13)

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Showing 61-70 of 189 reviews
Jan 16, 2026
samsung
5 out of 5 stars review

Wonderful appliance

[This review was collected as part of a promotion.] Loving my microwave its so huge and yet very useful. now i have all the samsung appliances and it even better cause i can operate it with my phone,

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
Nov 15, 2025
Chele17
5 out of 5 stars review

Great Appliance

[This review was collected as part of a promotion.] This microwave looks and functions great! Matches all other Samsung appliances. Easy display settings with large capacity.

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
Dec 19, 2025
Hiral
5 out of 5 stars review

Great microwave with awesome power

[This review was collected as part of a promotion.] We loved this microwave it is no button finish makes it wonderful and cleaning is also very easy. Microwave is very powerful considering my previous microwave

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
Jan 12, 2026
Robbie
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This microwave cooks very even and faster than the others we had in the past. The design is very sleek and compliments the whole kitchen.

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
Oct 28, 2025
Gmoney
4 out of 5 stars review

The Best!

[This review was collected as part of a promotion.] This microwave works really good in heating up food evenly. Looks good too to match all our other appliances.

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
Oct 28, 2025
Bhumika
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Excellent display. Works great and doesnt make loud noise like other microwave. Only thing i dont like about this front look is that it leaves fingerprints when you open the door

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
Jul 17, 2025
Vegas Medic
1 out of 5 stars review

Poor customer service

Bought this item at my Local Best Buy. Had it delivered and installed via Best Buy. Not even a month old and it broke. Tech came out and and replaced several parts. Another month goes by and it broke again. I called Samsung for service. The sent out someone from NISI USA. The Tech never showed. I called and asked what was up and told he is running late due to poor time management. Then the tech starts blowing up my phone how he is 45 min away. Then a few min later he is 30 min, then 20 min. I don't even want to know how fast this guy was driving. I call back and asked for Saturday service and was told we don't do weekend. But they say they work in the customers time availability. They Don't!!!!!! I called back and was told that I was scheduled Monday 8am to 8pm and that a manager will contact me by 5pm. I never got a confirmation for the appointment. I called Monday morning and was told that I was not scheduled. I asked for a supervisor or a manager and was hung up on 3 times. I called a 5th time and got a manager. The manager told me that he was not even in the office to get the message that I called Friday or he needed to call me. He was going to see what he could do to get me a tech out on Monday. I told him because of the person who I spoke to several times on Friday I had to call off work on Monday. I asked to compensation for my lost time at work. He said that was not his issue it was a Samsung issue because his employees are always on time and they don't book all day slots. I called Samsung and told them what NISI said. I was told that they dont control NISI and if NISI caused an issue its up to them to make it right. They same tech from Friday started to blow up my phone again that he is on his way. Upon his arrival he said that he was over booked for Friday. He also said that he talked to his manager on Friday (same one who said it wasn't in the office Friday). I was then told that the tech who was out in January didn't repair the unit correctly. It took him about 90min to repair the microwave. I continued to try and contact NISI corporate. They don't take phone calls, Emails only. I was told by Stephine in corporate that they don't control each operation they have. Its up to that site manager to handle all issues. I told her what happened and what the tech told me. I was then told I was lying, the tech was lying, and that the parts were defective and the 1st tech did the work correct. I was a whole bunch of CYA with a side of we don't care. NISI and Samsung both washed there hands of the issue and I lost out on $200 of pay.

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
reply from SEA Care

Hello there, We understand how you feel about the experience you had with repairing your microwave. We would like to have a direct conversation with you to hear about your overall impressions of this experience and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150042189, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
Sold on Samsung
5 out of 5 stars review

Excellence at first glance

[This review was collected as part of a promotion.] We love it. Easy to understand and use. This is not the first Samsung product we have purchased. In the past few months we have purchased a refrigerator freezer, stove, microwave and dishwasher and we are extremely pleased with all of them. They are all equipped to be used wirelessly, web, and are Bespoke models. They have the look of elegance. A great addition to our kitchen.

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
Jun 3, 2025
Jan van Eyck
3 out of 5 stars review

Digital Chaos

[This review was collected as part of a promotion.] We’ve had this Samsung microwave for about four months now. Initially, we noticed some heating inconsistencies—items weren’t warming up in the usual amount of time. Fortunately, that issue seemed to resolve on its own after a while. More recently, we’ve run into a new problem: the digital display has started acting up. It flashes randomly, starts and stops on its own, and seems to have a mind of its own. I’ve uploaded a video to show what’s happening. Overall, we’re somewhat satisfied with the microwave’s performance when it works properly, but it’s disappointing to be facing issues like this so soon. I’d really prefer not to go through the hassle of a replacement or repair this early on, but it’s likely going to be necessary. Cheers.

Review from Samsung US
Helpful?42AXM62QCZ6013610818543
reply from SEA Care

Hi Jan van Eyck, We understand how important a reliable microwave is in reheating food and preparing meals. Let's get the information you need to ensure the microwave is operating smoothly. The link below will help guide you in ensuring the microwave runs smoothly. Please select the scenario that best fits your situation and learn more by checking the hyperlinks. Samsung microwave is not working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/ Should you need further assistance with the range, please feel free to contact us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149429885) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jun 3, 2025
Gimikd
5 out of 5 stars review

Great Microwave

[This review was collected as part of a promotion.] This Microwave is great and i have yet to use all the features but it heats food evenly and seems to work better then any i have used before. the App also has a bunch features including monitoring electrical usage.

Review from Samsung US
Helpful?42AXM62QCZ6013610818543