I chose TempurPedic primarily because I needed to try the mattress before I bought it. There are many "highly rated" mattresses that only are available online but I was not going to buy "sight unseen". The Flagship store associate added value to my purchase with her clear explanations and patience while I debated which firmness to get and went back and forth between the displays. There was also good followup because I did not purchase during my initial store visit and had additional questions. The "White Glove" delivery and 90 day trial were also important factors in my decision.

I was a big advocate of Tempur Pedic until now. I bought an advantage firm mattress 9 years ago. I loved it until it began to severely sag over the past year. They have a 10 year full replacement warranty. Warranty department said they will cover it but want to replace it with a medium support and if I want a firm support they will charge me $1700.00 for an upgrade. I don't want an upgrade I want firm replaced with firm. That is all I want. The difference between the mattress they approved(adapt medium) and the pro adapt firm is $800.00 retail. I offered to pay that but they refuse. They want $1700.00. This is not a warranty at all. The mattress they approved is not the most like my mattress because it is not firm. When I explain that to customer service they are very rude. So very disappointing.

After a mattress we had for 2 years and another we tested out for a couple months my pain has gone away with my Tempur pedic mattress almost instantly. I was having restless nights and now sleep like a baby. I am so happy with my purchase! Also bought the pillows and my husband and I love them as well.

[This review was collected as part of a promotion.] Recently bought this bed and have never slept so well in my life. I was dealing with back pains every morning and once I started to sleep on our tempurpedic, the pains went away. Well worth its price.

We love our King ProAdapt Firm. We had a Classic Deluxe and needed to replace. We knew the new mattress would feel extremely firm at first but softens up after sleeping on it. Worth not having backaches. The ProAdapt is taller than our older model so being 5'3", I have to have a step stool to get onto the bed. Minor problem for the comfort. We also have Tempur-Pedic mattresses in our guest rooms.

For someone who woke up every morning with pack pain, this bed has made a world of difference. Great quality. And my husband and I love the split king. I have a firm mattress and he was able to get his medium. We also love, love, love the power base.

I used to think I slept good at night since I was always exhausted. yet i'm finding with new mattress I sleep better and in morning do not want to get up! Morning person by nature I typically pop up and get ready for 7AM work day start. Now I feel more rested, but would really like to stay in bed & sleep more as it's so comfortable. Thank you!

I have slept on a mattress for about six years that I have completely hated. So when choosing this mattress I wanted to be careful. It is always hard in a show room to know if a mattress will be comfortable all night, every night. I am still trying to figure correct adjustments and that could be why. I do like that we have the option to trade if we are not satisfied. We chose the medium because I was having problems with our last mattress causing pain because it was too firm. Maybe we will end up trding to the soft.

I really like this mattress. It is very comfortable, and I no longer have back pain when waking up in the morning and my arm doesn't wake me up at night because it went numb. This is the most expensive mattress I've ever purchased but it is also the most comfortable and for that reason, I would purchase another one.

I woke up with no pain and there for no headache for the first time in a long time. I slept so comfy and did not sleep hot like I did on my other bed either!! The delivery team were professional and quick. And cleaned up after themselves as well!! BEST NIGHT SLEEP IVE GOTTEN IN YEARS!!