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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress
4.5 out of 5 stars
stars2,687 ratings2,687 reviews
  1. 5 stars76% (2,041)
  2. 4 stars10% (282)
  3. 3 stars5% (137)
  4. 2 stars3% (79)
  5. 1 star6% (148)
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Showing 551-560 of 2,687 reviews
Dec 3, 2023
Disatisfied big time
1 out of 5 stars review

Terrible product and terrible customer service

I paid thirty-seven hundred for this mattress less than 3 years prior to writing this review. The sidewall where I get onto the bed has collapsed and there is a massive section of mattress that is sagging about 10 inches. Sometimes I have even rolled off the bed there. I filed a warranty claim which was rejected. They made several assertions about why it was rejected none of which actually applied to my mattress. They claimed the cover was damaged even though the cover was not even on it in the photos I sent. They claimed I did not use a cover despite there being a cover on the same reciept. In fact I have used two covers most of the time. They then claimed it mattress had not been stored properly but it had never been stored and was in the same place on the same base when it was delivered. The damage was literally only because on getting on and off the bed. I am not overweight or anything like that either. If they think I am just going to stay silent after spending so much less than 3 years ago they are mistaken. I am not faced with taking the company to court to get this solved. Terrible company, terrible product.

Review from tempurpedic.com
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Jan 29, 2019
Grammy Cheri
5 out of 5 stars review

Very comfortable

This mattress is very comfortable and doesn't seem to get as warm as the original which we have on another bed and bought many years ago. We got the adjustable and like being able to raise it if need too. We also got the pillows but am not as happy with them. Got the Medium and I like a firm pillow but they do not seem to give at all which cannot adjust to support my neck.

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Oct 20, 2020
Nadine
5 out of 5 stars review

Love our mattress and are getting a great night sleep

[This review was collected as part of a promotion.] This is our second mattress purchase with tempurpedic. We are getting older and love the adjustable head and feet. The light really is an asset when getting up in the middle of the night to use the bathroom. The white glove experience on delivery was above my expectations and they followed all safe guidelines surrounding covid. We even got a follow up call from a supervisor to question the delivery. A++

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Mar 25, 2020
Firm
5 out of 5 stars review

Firm Pro Adapt Mattress

We love our Tempurpedic-Pro Adapt Firm mattress. The first night we laid down in it and tried it we thought....oh no, we shouldn't have gotten the firm version, it's too hard!. But within a few seconds, the mattress perfectly envelopes your back and hips for a restful and supported night's sleep. This performance by the mattress has continued every night since without disappointment. I love how I can't feel my husband get in or out of bed or toss and turn....we both bought the Tempurpedic Cool Breeze PIllows that were offered as a BOGO deal with the paperwork that was delivered with the mattress. Finally, the mattress fit perfectly on our existing frame and we always have the option to purchase the adjustable base in the future. Thank you Tempurpedic!

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Oct 6, 2020
Pain Free Patty
5 out of 5 stars review

Game changer for back and neck pain

[This review was collected as part of a promotion.] Slipped disc in my back and compressed vertebrae in my neck- all the drs, chiropractor and physical therapy have been ineffective. The only change came from sleeping on this bed every night. Absolute game changer.

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Oct 7, 2018
D_Patt
5 out of 5 stars review

The best bed ever!

I fell in love with this bed the first time I laid on it. Tempur-pedic nailed it with this bed, its not too soft or too firm. I fall asleep faster, wake up feeling refreshed, and ready for the day! Before owning this bed, I had the cloud, which I also loved, but this bed is 10 times better! The only thing I do not like about this bed, is the fact I can't really tell that it sleeps any cooler than my cloud did.

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Jan 31, 2021
Well Rested
5 out of 5 stars review

Very satisfied with comfort & quality

I expected that it would probably take a few weeks to settle in to a new mattress but was very surprised that it was so comfortable from day one. I have back pain and being able to adjust the mattress position with the Ergo base has helped my back pain tremendously. I am getting a much more restful night of sleep.

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Jun 8, 2020
The Pro Adapt
4 out of 5 stars review

Great quality

Excellent quality mattress The proadapt firm! take some getting used to (firm) I've had it for about a month, when you switch to a different mattress there is going to be some adjustments. so as of now I take it day by day and hope I get used to it fully if not I will just switch over to the medium they give you 90 days.

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Oct 28, 2023
JS
5 out of 5 stars review

Best sleep in years!

I'm amazed how at how well I sleep on our Tempur-pedic! I have shoulder and sciatica issues; and I no longer wake up stiff and sore. It took a couple of weeks for my body to adjust, but that is expected whenever getting a new mattress. I now sleep so sound, no longer waking up every couple of hours to change position due to discomfort like I did with a different brand of memory foam mattress.

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Oct 6, 2020
Happy Sleeper
5 out of 5 stars review

BEST BED EVER!!!!

[This review was collected as part of a promotion.] We bought this mattress after buying many cheaper mattresses. We have always hesitated on Tempurpedic due to price, however we are so glad we decided to go ahead and get it because you get what you pay for and we now have the BEST BED EVER! So dont hesitate, just do it, and get pillows, sheets, and adjustable bed too... Its like sleeping in Heaven!!

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513610818275