[This review was collected as part of a promotion.] Bed is ok, works fine, almost too firm compared to what we tested in the stores. Delivery and customer service were awful. Delivery "forgot" to put our bed on the truck the first day with little apology, more like "oh-well, not our problem." After a conversation with them explaining the difficulty in being away from work as we are both directors in our respective companies, they promise to schedule delivery for the following week, later after 4pm. 5 days later my husband is pulled away from work at because they were on their way to deliver our bed, absolutely before 4, well before 4. To make it right they offered to send us 2 pillows. Fine, I was going to purchase new pillows anyways. Although it doesn't return the significant time away from work I don't have to shop for new pillows. This was the last correspondence from them 3 weeks ago, mid-September. Since then nothing, no emails, no pillows, and no answering the phone. I sent a follow up email from my email address, my name was used to purchase the bed but contact info was for my husband so he could coordinate things, quickly received a response telling me to go to the third party I purchased from. I purchased directly through the web site. I responded with this information and my husband's information and received a very rude and short response stating they couldn't find any record of my purchase with them so they couldn't help. I've finally sent the correspondence with my husband attached to my email. Let's see what happens. I suspect more of the same- nothing.

[This review was collected as part of a promotion.] I chose the ProAdapt Medium Hybrid because I wanted the increased support on the edge and that is good, pretty much what I expected. I was hoping for more of the actual tempur experience in the rest of the bed but it's just not thick enough to provide that. As a result, I frequently get up in the morning with some minor pain in my shoulder and hip. I'm a side sleeper. The pain dissipates after I've been up for a while, so it's bearable. I might have purchased the next grade up in the mattress, but it was out of my price range, especially due to the fact that I bought the EASE Power Base at the same time.

[This review was collected as part of a promotion.] This is our first Tempurpedic (TEMPUR-PROADAPT FIRM) and it is wonderful. We ordered the firm and it is really firm. It "gives"just enough to support your body in all the right places. I tend to sleep hot and so far no issues with waking up sweating. We have had hybrid mattresses from other online companies and not nearly the support and I would get sooo hot on those. I can sit in this one going through my computer for 1-2 hours before laying down to sleep and there is no collapse of the mattress where I was sitting. It is great!

The twin XL is idea for couples to pick the right kind of's comfort yeah it's 8 kind of comfort you each may need. My wife need ed the medium and I need ed the soft. We are both happy campers and the thickness of 12" is truly to their words as I took a tape measure to it all around. This is our 3rd temperpedic and it's has been worth it!

[This review was collected as part of a promotion.] So far my back has hurt every day since I got this mattress, even with regular conditioning in addition to sleeping on it. Also, your customer service is TERRIBLE. Absolutely, hands down, the worst customer service experience I've ever had.

I had my old temperpedic for a long time 20 years. When I first felt my new mattress I thought, I might have made a mistake getting firm when I sat on it, it felt like a board. But when I laid down, it was wonderful! You sort of just mold into the mattress. I love it! I also got the adjustable frame so I can raise my head and feet. Love that too!

I tried in store, was very comfortable. When this was delivered much to hard. I gave it 4 weeks. Would awake with back pain. They did pick up mattress but had to pay for foundation. $400. They wanted me to pay for shipping but explained I was having to take a day off work to be home. So they did let me out off shipping charge

[This review was collected as part of a promotion.] I sleep on my side, so having a soft bed is a must. This mattress has done wonders for my sleep. I sleep extremely well at night now compared to my old mattress. highly recommend this mattress to any side sleepers.

[This review was collected as part of a promotion.] I purchased the firm mattress. I have enjoyed it's firmness and how the memory foam conforms to your body without sacrificing any of the firmness. I gave it 4 stars because the mattress is shorter in length than my previous mattress. My bed is also sitting lower but I plan to get risers to bring it up about 3in.

[This review was collected as part of a promotion.] This is my second Tempur-Pedic mattress. Tried a dream cloud mattress last year and was extremely disappointed! Bought another Tempurpedic and I am very happy! Should have never switched from my original. Great nights sleep with NO aching body parts in the am.