Love it.

Love it.

It's beautiful. We've been wanting one for a while and saw our friend's and fell in love. I was skeptical of the delivery system after reading the reviews. The box did arrive with a few tears in it but the fireplace was in perfect shape inside the box. Fedex did a wonderful job with delivery. The colors of the flame are vibrant and the heat it puts out is just enough to warm the house without having to turn our heat on. It holds our 65 in tv perfectly with room to spare. It was already assembled which was a huge plus!

i picked it up at the club. Sams provided enough help to make loading a breeze. It was just as easy to unload with my wife and me. It looks fabulous, I love the color, build and look. Not one problem, perfect condition. I really suggest purchasing from the club.

I ordered online and it showed there was one fireplace available. Also I was in the store earlier that day and it was one on display and an additional one behide the one on display in the box. I immediately went on line and purchase the one that they said was available. I was tracking my item and it showed moving to pick up location. Long story short when my husband arrived to pick up item it said my item was canceled and told him that there were no more in the store. I called customer service and I was disconnected by someone. I looked on line and it also said my order was canceled but it gave no explanation to why. This was very very poor service. My account was charged and everything. I will give them a couple of days to see if they will return my funds to my account. I wouldn’t recommend anyone to order items on line from Sam’s Club.

I was really looking forward to this fireplace console until I opened the box. The two front corners are broken. It's very heavy and I'm not looking forward to the hassles of a return/replacement.

This is a beautiful piece and very easy to get it set up and running. The only thing we had to set up were the shelves as this is pretty well assemebled straight out od the box. Our 75" TV fits perfect on top of this! This fireplace has little panels that you can install in front of the glass so that you can hide the items that may be on the shelf. The flames do look very realistic and it produces there is a heater above the flame area that produces a good amount of heat. It does have a thermostat setting so that it can automatically turn on or off the heating element to adjust correctly to the temperature setting. The color of this comes off more black with a small touch of brown if it is sitting in a brightly lit room. It will look black in color if put in a room with average lighting. My reason for giving 3 stars is the flames are super dark, even when the brightest level is on. You almost have to keep all lights and TV off to really enjoy the beautiful flame show.

The remote never worked. Had it delivered but needed help to bring it to the room opened the box and the top already had a crack in it. Randomly just turns on even with the temperature set it'll go to the highest setting sometimes doesn't even turn on when the temperature drops. Also have to unplug it just so the blower doesn't keep running

Bought it on black Friday on sale with free delivery, a Lovely piece of furniture, spacious and functional, made with quality materials and finish. Unfortunately mine arrived broken, however we did get to enjoy it for about 3 weeks before it got picked up for a return. They were out of stock, so no replacement was available.

Excellent Fireplace