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Customer reviews for LG 4.5 cu. ft. Front Load Washer with AIDD for
LG 4.5 cu. ft. Front Load Washer with AIDD
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4.6 out of 5 stars
stars
164 ratings164 reviews
  1. 5 stars79% (130)
  2. 4 stars12% (19)
  3. 3 stars1% (2)
  4. 2 stars4% (6)
  5. 1 star4% (7)
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Showing 151-160 of 164 reviews
Feb 27, 2024
Reviewer name: Darin06
1 out of 5 stars
1 out of 5 stars review

Won’t turn on. No power

[This review was collected as part of a promotion.] Delivered today. Won’t turn on. Not an outlet issue   No power. Very disappointing

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
reply from LG Digital Care Team

Hi there! We understand how excited you were to start using your washer. Let's take care of this quickly! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial number. We look forward to hearing from you! ^Chris

Jun 17, 2024
Reviewer name: Cuba123
5 out of 5 stars
5 out of 5 stars review

Alexa compatible

[This review was collected as part of a promotion.] I bought this washer about two to three weeks ago and I’m happy with it

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
Dec 18, 2024
Reviewer name: Tpopeal
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] Bought current model replacement for same spec 14 year old model

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the WM5500HVA. It’s great to hear your new washer is living up to the reliability of your previous LG model. The TurboWash® 360° performance and AI DD® technology bring a strong upgrade in efficiency and fabric care, making it a solid replacement choice. For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jan 17, 2025
Reviewer name: epollypaul
5 out of 5 stars
5 out of 5 stars review

LG Washer and Dryer

[This review was collected as part of a promotion.] I love my new washer and dryer. They are so efficient and take half the amount of time!

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
reply from LG Digital Care Team - Diego

Hey there! It’s great to hear you’re loving your new washer and dryer! Cutting wash time in half is a game-changer—more efficiency means more time for the things you enjoy. Sounds like a fantastic upgrade! ^ Diego

Jan 23, 2025
Reviewer name: A49er
5 out of 5 stars
5 out of 5 stars review

Wm5500 great washer

[This review was collected as part of a promotion.] Excellent machine..cleans thoroughly and very easy to use. Hands down beirncesst brand I've exper

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
reply from LG Digital Team

Hello there! Thanks for sharing your experience with your new LG washer—clean clothes have never been so satisfying! "Hands down the best"—now that's what we love to hear! 🙌 With TurboWash 360 and AI technology on your side, laundry day just got a whole lot easier. If you ever need help from us in the future, we're always available to chat on social media @LGUSSupport. Feel free to tag or message us! *Joseph

Jul 22, 2024
Reviewer name: Oldblueman
4 out of 5 stars
4 out of 5 stars review

Easy to use!

After two months, doing well! We like the easy power on and go! I like the simple controls like old school with new tech touch!

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
Jul 9, 2024
Reviewer name: RRTX
5 out of 5 stars
5 out of 5 stars review

Excellent Buy

[This review was collected as part of a promotion.] We have been using it since the last three weeks. Great results. Very quiet and efficient.

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
Nov 25, 2024
Reviewer name: Gramma D
1 out of 5 stars
1 out of 5 stars review

Does NOT work

Purchased about 9 months ago and it leaks and has no power. Waiting now to see how LG handles it, but so far we are weeks without a washing machine:(

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
reply from LG Digital Care Team

Hey there Gramma D! We want to make sure that you and your LG washing machine are taken care of so you can get back to enjoying it as soon as possible. This link (https://tinyurl.com/24q337r6) can provide you with troubleshooting tips to help with the power for your washing machine. So we can make sure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about any troubleshooting you've tried, and details about your previous conversations with support, and we'll be ready to help! *Josh

Oct 22, 2024
Reviewer name: mkhaled
5 out of 5 stars
5 out of 5 stars review

Excellent products

[This review was collected as part of a promotion.] I bough two products aWasher dryer two months ago

Review from lg.com
Helpful?6CCBL51Y7X6013610618908
reply from LG Digital Care Team

Hey there. It's great to hear you're loving your LG washer and dryer! They're built for performance and convenience, making laundry day easier. Enjoy the great features and reliability they bring to your home! For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for choosing LG to be part of your home!​​​​ ^David

Nov 27, 2024
Reviewer name: Eyal12
5 out of 5 stars
5 out of 5 stars review

Love the AI

Very nice product , love the AI The product does a good job in washing

Review from lg.com
Helpful?6CCBL51Y7X6013610618908