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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars
714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 101-110 of 645 reviews
Mar 2, 2024
Reviewer name: Cody W
5 out of 5 stars
5 out of 5 stars review

Comfy

My wife and I bought the bed for my son with special needs, and it’s been a pleasant surprise how much he’s adjusted / likes the bed! It’s so comfortable and plush!

Review from Serta
Helpful?6BA7ZWSX7U2R13610618888
Sep 2, 2025
Reviewer name: Amanda A
1 out of 5 stars
1 out of 5 stars review

Not 100% satisfied

There's a visible dip or hole in the mattress. Evident from the beginning, however I thought I'd give it time to settle. Moved my room around today and it's still very much there. It also bunches up the material in that area.

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Dec 20, 2023
Reviewer name: Benito R
4 out of 5 stars
4 out of 5 stars review

Love mattress, don’t like the smell.

I love that the mattress is firm enough without being too hard. Had a good night sleep. However, the mattress has an odor that I’m hoping will go away soon.

Review from Serta
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Jul 8, 2024
Reviewer name: Darryl M
2 out of 5 stars
2 out of 5 stars review

Happy until

We had this mattress for a year. It was to replace a really old mattress that was sinking in the middle cause my wife and I to have lower back problems. Now this mattress is doing the same thing. Going to return it asap!

Review from Serta
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Jan 7, 2024
Reviewer name: Emmanuel D
5 out of 5 stars
5 out of 5 stars review

Nice mattress so far!

Just bought this mattress and so far it’s been a wonderful sleep! It has a plush feeling to it while also maintaining its firmness. Very nice mid-firmness mattress!

Review from Serta
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Sep 10, 2023
Reviewer name: Veronica M
5 out of 5 stars
5 out of 5 stars review

Hope it last

Just got it today so can’t review much. It feels nice and comfy….. also hope it will last because lately I’ve been replacing mattresses every 3-4 years it seems.

Review from Serta
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Dec 23, 2024
Reviewer name: Rolande holland P
5 out of 5 stars
5 out of 5 stars review

Satisfied

After making a decision to finally replace our 17 year old mattress. We decided on the Ansley and although I was a bit skeptical I’m glad we did. I prefer a firm mattress and hubby is the opposite. This is a perfect fit for us!

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Dec 11, 2023
Reviewer name: Victoria C
1 out of 5 stars
1 out of 5 stars review

Uncomfortable after 4 months

This was purchased in August of 2023 (4 months ago) and it already is sagging where I lay. I've had to turn it already and again saggs where laid on. Killing my back & uncomfortable.

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Jul 12, 2024
Reviewer name: Nikki S
5 out of 5 stars
5 out of 5 stars review

Awesome!!!

After putting the frame together, I got on the bed and could not get off. It was so soft and fit to my body shape great when I went to lay down. Best sleep I’ve had in a while. Even woke up to no back pain.

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Mar 28, 2024
Reviewer name: Emily H
5 out of 5 stars
5 out of 5 stars review

So soft and steady

My child sleeps in this and some times we nap together and I can hardly feel her tossing and turning or jumping or anything at all and it is a soft bed for sure but not to the point where it hurts you anywhere. Great sleep on this mattress

Review from Serta
Helpful?6BA7ZWSX7U2R13610618888