The first night I used it, I couldn't believe the results! No pain in neck or shoulder area which was becoming so unbearable. No ear pain which has never happened in my life! Great size and very well made.

I have spinal cord damage and my neck is fixed with a titanium plate. This pillow helps me sleep better and wake up rested, without neck pain.

love this pillow! supports my neck. less headaches or stiffness in the am!

Always holds shape even when folded. Firmness is just right. Very happy I found this product

I've tried to use other foam pillows that collapsed and did not give me enough support or were too hard and stiff. For my neck problems, this pillow is just right. Soft, yet supportive. With two sides to choose from, narrow or higher lift, the narrow was perfect for me. I feel like Goldilocks who found just the right chair and bed at the bear house. I recommend this pillow.

Disappointed became this pillow is too soft for me.

This pillow had no support. It slept like a cheap pillow.

The neck edge was too high.

I placed my order for two pillows on Feb 19. Till now it still shows In progress in my order status I have called Sam's club three times to check the status, but all I got is that Sam's club can only submit enquiries. It all depends on the supplier to respond. The third time when I called on March 4, I requested a refund but Sam's club said they can't do the refund; they can only submit my request to the supplier. Does that mean that if the supplier don't respond to my request , I will forever never get back my money? Sam's club certainly has to be more than just passively request for a refund . Where is our protection as consumers from Sam's club ?

not firm enough, very light and airy. not what I thought it would be.