I've tried to use other foam pillows that collapsed and did not give me enough support or were too hard and stiff. For my neck problems, this pillow is just right. Soft, yet supportive. With two sides to choose from, narrow or higher lift, the narrow was perfect for me. I feel like Goldilocks who found just the right chair and bed at the bear house. I recommend this pillow.

Husband loves this pillow for his neck problems

Great for pain relief

good pillow could be a hair firmer but I use and like it

Memory foam pillow, not hard enough for my liking

Disappointed became this pillow is too soft for me.

I tried sleeping on the pillow overnight. Wanted to like it so bad. The weight of my head pushed the pillow down completely flat against the mattress. It dashed my hope that it would give enough cervical support for my neck. Yes it does rebound, but only when head is not laying on it. Didn't work for me. Others may like it though.

not comfortable

not firm enough, very light and airy. not what I thought it would be.

I placed my order for two pillows on Feb 19. Till now it still shows In progress in my order status I have called Sam’s club three times to check the status, but all I got is that Sam’s club can only submit enquiries. It all depends on the supplier to respond. The third time when I called on March 4, I requested a refund but Sam’s club said they can’t do the refund; they can only submit my request to the supplier. Does that mean that if the supplier don’t respond to my request , I will forever never get back my money? Sam’s club certainly has to be more than just passively request for a refund . Where is our protection as consumers from Sam’s club ?