Our products go through many quality checks to make sure they reach you in perfect condition, so we’re sorry to hear this wasn’t the case with your recent purchase! We’d like to learn more and help, so please give us a call at (800) 725-3296.

We're truly devastated to learn you had this experience, Jen. It may help to know we have tested Dawn Powerwash Dish Spray on the following items/materials, and we've found they can be used on them: cleaning sinks, grills, solid Corian surfaces, light and dark Granite, Quartz, Porcelain Enamel, and Stainless Steel. You can also use Powerwash to pretreat grease stains on laundry. Before using the Spray, we suggest testing its performance in an inconspicuous place. It may help to talk with the manufacturer's of these items to learn the best way to address this issue. Let us know how it goes by calling 1-800-725-3296, Monday through Friday, from 9 AM to 6 PM, EST.

Thanks for sharing this with us. Please know that our products go through strict quality checks to ensure they provide you with only the best dishwashing experience. For best results, try the following tips: * Upside-down use: The bottle is not designed to be used in an upside-down position. Ask the consumer to spray several times into the sink in an upright position. * Clogging: Run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. * Dip tube: If this happens when the bottle is almost empty, it could be that the dip tube doesn’t reach the solution or is facing in the wrong direction. The correct direction for the dip tube is in the same direction as the sprayer, and the bottom of it should be in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. So we can help further, please give us a call at (800) 725-3296.

We're sorry to hear you don't like the new Dawn Platinum Powerwash scent. Your satisfaction truly means everything to us, and we always take consumer feedback into account when making changes to our products, so we'll be sure to pass your comments onto the rest of our team. We do offer a variety of Dawn Powerwash scents, so we'd like to help find one you enjoy. Please give us a call at (800) 725-3296.

That's a great question. We have never tested PowerWash to be used on plants, so we can not recommend it for combating ants. If you have any questions, or if we can help you further, give us a call at 800-725-3296.