Thanks, Nick, for sharing your experience with Dawn Platinum Powerwash Dish Spray. Every Powerwash is made to deliver a cleaning punch to even the dirtiest, grimiest dishes, and we're sorry you're not getting the experience we both expect. We hope you're open to telling us more about your purchase, so we can better understand your disappointment. It's our pleasure to do what we can to help with any Dawn purchase, please call us so we can bring that service to you. We're here Mondays-Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Thanks for your feedback, Ann. We're sorry you haven't been able to use Dawn Platinum for all your dish cleaning needs. If this is a refill, the trigger may need to be primed a few times before it'll dispense. Be sure the yellow lines are lined up on the top of the trigger as well. We hope you'll be able to spray it soon, but give us a call if it's still not spraying, and we'll be glad to help further! We'd love to hear from you at: (800) 725-3296.