We're disappointed to hear the Powerwash isn't your favorite, but happy to hear you enjoy the original Dawn! We'd love to help you get the most of out any Dawn you use, so when you have a minute, please reach out to us at (800) 725-3296.

Your loyalty to Dawn truly means everything to us! We're so sorry to hear about your recent Platinum Powerwash purchase, since what you're describing certainly isn't the quality we'd expect. The leakage can be happening for several reasons, so we'd like to learn more and help with this. Please give us a call at (800) 725-3296.

Safety is our utmost concern, Heth, and we're sorry to learn you're not able to comfortably use our Dawn Powerwash Dish Spray with Fresh fragrance. We assure you, all our products are thoroughly evaluated to be safe when used as directed. Please, stop using this spray and put it away in a safe place, as we may ask you to return it to us. For more help, we hope you'll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry you are having difficulty squeezing the handle for your Dawn Powerwash, Jonimo. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Make sure the trigger is unlocked. The product should be in the locked position on store shelves. A cutout in the white plastic shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. It is unlocked when those cutouts are matched up, and the yellow shape is completed. It is locked when the cutouts are not matched up and the yellow shape is incomplete. To unlock the nozzle, grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. So we can help you get back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.