We're sorry to hear that you're feeling disappointed, since our Dawn Platinum Powerwash Dish Spray does go through many quality checks to ensure that you can enjoy the best possible results. For heavily soiled dishes, we suggest that you let the spray foam suds sit for 3-4 minutes, then wipe & rinse. We hope this helps. Your comments will be shared with our team, and please give us a call at (800) 725-3296 if you'd like further assistance.

We're very sorry you had that experience, gtolbert. While we know that scent and fragrance preferences are very subjective and personal, we'll definitely let our teams know how you feel. It might help to know that we have two other scents of Powerwash, Citrus and Apple. One of them might be more to your liking. Give us a call at (800) 725-3296 if we can help you further or answer any questions.

We're very sorry to hear you've had trouble with your Powerwash Spray, but we're here to help! If you notice that your bottle is caving in, try fully squeezing the trigger a few times into the sink, making sure the trigger is fully depressed. This should allow your bottle to return to its normal state! If that doesn't work, however, remove the sprayer from the bottle and reconnecting, making sure that the dip tube (the little tube inside) is facing the same direction as the sprayer and in the corner of the bottle when you reconnect the sprayer. In order to prevent the bottle from caving in in the future, make sure you're fully squeezing the trigger each time you use your PowerWash. We also want to make sure that your trigger is working properly so that you can keep getting the sparkling clean dishes you deserve, so our team would like to learn a bit more about your experience. Give us a call at (800) 725-3296, we look forward to hearing from you and thank you for being such a loyal member of our Dawn family!

We're sorry your Dawn Powerwash didn't work as expected. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Dawn Powerwash Dish Spray is a unique form and has a unique formula. The spray nozzle allows a continuous spray of sudsy foam that clings to dishes, covering all soils. It is also formulated with a novel combination of ingredients optimized to provide rapid cleaning on tough, greasy messes. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.