Thank you for sharing your experience with Dawn Platinum Powerwash Dish Spray. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so your experience isn't expected. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn Powerwash Dish Spray. We hope you'll give our Dawn Powerwash Dish Spray Free and Clear a try, as the fragrance is a pleasant light Pear scent, which may be the perfect choice for you, given your scent sensitivity. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

The quality of our products is really important to us, so what you're describing isn't something we'd expect! We recommend that you run the nozzle under warm water for a minute or two to see if this fixes the issue. If this doesn't do the trick, then please give us a call at (800) 725-3296. We'd love to learn more and help!

We're sorry to hear that this has been your experience, Robyn, since our products go through many quality checks to ensure that you can use them with ease. Our Dawn Platinum Powerwash Dish Spray is designed to make cleaning your dishes faster and easier, and uses a pressurized trigger spray for semi-continuous delivery of high levels of cleaning ingredients in a foam form. It may help to squeeze the trigger a bit faster and harder than usual. As well, make sure to pull the trigger firmly and all the way for a full spray. We'd be happy to look into this further for you, so please give us a call at (800) 725-3296 when you have a chance.

We're sorry to hear that such a great Dawn fan like you is feeling disappointed, since we'd expect you to enjoy sparkling results with our Dawn Platinum Powerwash Dish Spray. As you mentioned, we do recommend letting the spray foam suds sit for 3-4 minutes before wiping and rinsing if you're washing heavily soiled dishes. As well, make sure you only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. Your satisfaction means the world to us, and we'd be happy to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.